OpSec Security Group reviews

Where to begin...management is completely and utterly detached from reality and continues to take no responsibility for the mess they have created. Management continues to blame high turnover on the pandemic, or even insinuate that those who leave don't want to put in the work or can't deal with "change" (basically blame the employees), leading to a mass exodus of seasoned and even newly promoted employees. Accountability only seems to apply to everyone but ELT. Any time an employee asks tough questions or voices an opinion that is not praise in company wide calls, they are met with defensiveness and tension from ELT; it's no wonder so many employees feel helpless with having any chance of getting current needs met. Requests to fix tech are ignored, presumably because of resourcing, meanwhile they have hired so many sales people to sell a service that is hanging on by a thread. Management failed to backfill so many positions leaving everyone to pick up the slack for this, and now that people are leaving in droves, it's left the remaining employees in an even tougher spot to cover the work. Meanwhile new hires can't get up to speed in time to pace those who are leaving and with them goes all of the industry knowledge. Sadly HR either has the same mindset as ELT or has no desire to advocate for the employees, likely the former, which just exacerbates the current state of things.

A lot of other reviewers have accurately described the extremely deficient and disconnected executive "leadership" team. When asked on a Townhall about low morale and excessive attrition, a Senior VP responded "Look, morale is NOT low, next question." You have probably gotten the sense that attrition is bad here at Opsec Security Security dot com, but that only scratches the surface, Since OpSec acquired MarkMonitor in late 2019, turnover has been staggering and well outside the bounds of "the great resignation". Employees overwhelmingly expressed a strong desire to remain working remotely as COVID was still in full swing, some threatening to resign if forced to return to the office. Management response to this? Too bad, full steam ahead with return to office plans. But of course that was after the fact that they sublet half the office space to another company to save money on rent and thus don't even have enough space (or chairs) if every employee was to return (Meridian office). Software. You know it's bad when more than 2 years after fully migrating to the 'next generation' platform, there are still unresolved issues and 'enhancement' requests just to work towards parity with the Legacy platform. The engineering department has seen equal or worse attrition to brand operations, and has no way to keep up with bugs and new features due to frequent outages and constant harvesting issues.