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      OpenText

      Engaged Employer

      OpenText Technical Support Engineer reviews

      3.0

      35% would recommend to a friend

      (32 total reviews)
      avatar

      Ayman Antoun

      Not enough data to show CEO approval

      46% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.0

      Culture & values

      2.8

      Career opportunities

      1.8

      Senior management

      Technical Support Engineer employees have rated OpenText with 3.0 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an average working experience there. OpenText is rated 22% below average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      32 reviews
      1.0
      Jan 5, 2017

      Answer to A Great Place to Work

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dear, You name it - a great place if you are a high ranking manager. If not, you are an interchangeable number only, with little to no pay rise, never the chance to travel since there are often freezes, no incentives or support for public transport, the OpenText discount program is limited to free AntiVirus software, which is scrappy, HUP Software from Microsoft, and Dell Computers for those who work in USA. Hotel Bonus? Where? On which intranet page can I apply for it? Educational support - I personally applied two times for it, refused with stupid excuses.

      Cons

      Too many. Join OT and find out yourself.

      5.0
      Jun 20, 2016

      support

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job to learn industry. High volume helps overall knowledge. Dept covers training

      Cons

      too many acquisitions, too many reorgs

      2.0
      Jan 8, 2014

      Quo vadis OpenText

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      OpenText offers some very little benefits, some other companies do not offer.

      Cons

      OpenText has a nice marketing branch which paints everything and all in fancy colours. Red Oxygen - this is what everybody needs! Or what OpenText thinks what companies need. Or what they want to think... Before OpenText starts offering the 'old stuff', wrapped with new glamorous names they should review the products they have and offer a leaner product line. We have e.g. a whole bunch of document viewers - each one with product managers, development teams etc instead on focusing on one viewer which contains the benefits of all of them. Same with fax solutions, same with content storage, same with ...

      Viewing 28 - 30 of 32 Reviews
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      OpenText reviewsOpenText Technical Support Engineer reviews

      Glassdoor has 6,414 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.