Is OpenText a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at OpenText have rated their employer with 3.0 out of 5 stars in 32 Glassdoor reviews. This is a lower than average score with the overall rating of OpenText employees being 3.2 out of 5 stars. Search open Technical Support Engineer Jobs at OpenText now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at OpenText .

Does OpenText pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at OpenText with 3.6 out of 5 stars based on 32 anonymously submitted employee reviews. This is 11.8% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at OpenText.

How happy are Technical Support Engineer professionals working at OpenText?

35% of Technical Support Engineer employees at OpenText would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Technical Support Engineer professionals have also rated OpenText with a 3.5 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.0 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at OpenText?

Software Engineer (445) , Senior Software Engineer (261) , Associate Software Engineer (145) , Account Executive (119) , Lead Software Engineer (113) , Software Developer (100) , Intern (80) , Manager (77) , Senior Consultant (63) , Sales (62) , Consultant (60) , Project Manager (58) , Engineering Intern (57) , Senior Account Executive (57) , Cloud Applications Consultant (50)

What are the pros of working at OpenText according to real employee reviews?

"1) Will get a chance to work on various tech 2) Good work life balance" ((in 742 reviews)); "Good benefits and perks Option to move to other products as well if you have any interest to learn that new product." ((in 350 reviews)); "Great people working for a company that cared about them less and less every quarter." ((in 344 reviews)); "Friendly and good culture." ((in 230 reviews)); "good experience and you can definitely learn something new in the organization the work culture is good." ((in 170 reviews))

What are the cons of working at OpenText according to real employee reviews?

"Poor management and people tend to take things personally." ((in 299 reviews)); "frequent layoffs and uncertainity prevails" ((in 197 reviews)); "when people complained about low salaries among other things they prepared a plan to blame employees for been less friendly and negative towards eachothers... whatever..." ((in 179 reviews)); "Managers have so much put on them that they don’t have capacity to develop and coach employees." ((in 115 reviews)); "Bad leadership and bad CEO." ((in 76 reviews))

OpenText Technical Support Engineer reviews

3.0

35% would recommend to a friend

(32 total reviews)

Ayman Antoun

Not enough data to show CEO approval

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Technical Support Engineer employees have rated OpenText with 3.0 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an average working experience there. OpenText is rated 22% below average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews

3.0

Mar 7, 2018

Acquisitions aren't well thought out

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

company has decent portfolio of products

Cons

a hodgepodge of products and teams.

5.0

Jan 22, 2018

great environment - great benefits - Enjoy going to work everyday.

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

I have been working at Opentext in Cork for the past 2.5 years, The Office in Cork is a nice , modern and spacious, There is a lovely feel of been part of a community while working in this office no matter what role you are in , Its like a big family. There is a wide range of opportunities in Opentext if you avail of them , gym Discounts, Volunteering leave, Education entitlements, Healthcare Cover, pension, to name a few. I certainly do enjoy coming to work here everyday.

Cons

No canteen /restaurant, or subsidized food service very small budgets for out of office social events Travelling for work, need to pay hotel costs and expense back, Should be covered in advance via company as leaves people tights and spending their own money.

3.0

Oct 12, 2017

Product Specialist

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

We can balance personal life and professional life

Cons

Internal team politics, manager never recognise the resources in the team

Viewing 25 - 27 of 32 Reviews

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OpenText Technical Support Engineer reviews

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Acquisitions aren't well thought out

great environment - great benefits - Enjoy going to work everyday.

Product Specialist

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