Jan 5, 2023
Good compensation and dysfunctional leadership
Anonymous employee
Outreach reviews
3.8
73% would recommend to a friend
Abhijit Mitra
92% approve of CEO
73% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
2.0
Dec 1, 2022
Turn and Burn Culture
Former employee, less than 1 year
Seattle, WA
Recommend
CEO approval
Business Outlook
Pros
-Good product - Fun coworkers
Cons
It's common for there to be turnover within sales reps at any org but what not so common is how much turnover there was here within leadership. 4 managers within 6 months. This leads me to think there's obviously something wrong on the exec level that's trickling down. Current leadership has extreme micro management issues and is more focused on KPI's rather then giving actual training advice on how to become a better rep. Very little training when it comes to your sales skills or personal development. Pay is below industry average. No work life balance, they expect you to work 10-12 work hour days just to barley hit quota or still miss. If you ask me you should be able to hit 150%-200% of quota with that amount of work. Leadership also doesn't like feedback so if you have concerns to bring up don't bother that'll just put you on there bad side. So much for open door policy. You are seen as a number and if you don't perform they don't care what might be going on outside of work. Leadership lacks transparency and communication. They say one thing but never follow through on their promises. If you love being overworked and a lack of guidance with leadership that is completely out of touch then this is the place for you.
3.0
Oct 12, 2022
Recommend
CEO approval
Business Outlook
Pros
- Core product is game-changing and impressive. Lots of untapped use-cases for it as well, and ways to customize it for your business. It's been said it's the best in the category but I haven't used Salesloft or others myself. - Sales talent are top-tier hires. You can learn a lot from them if they're willing to mentor you or give you the time - It's a more mature start-up, where you do have a good amount of resources and personnel, and pretty good benefits - Outreach has a strong reputation in the B2B SaaS world and can be a good brand for your resume as well as for starting sales conversations. - Marketing team is badass. They do a phenomenal job aligning with sales and producing messaging for the field to go out with, as well as putting on events, webinars, etc. Shout out to the Demand Gen team who are all-time and have an impressive program.
Cons
- Development. There's no formal framework for getting promoted, and if there is, it's subjective to your manager probably. It's assumed you just move up to the next business segment (ex. SMB to Mid-Market) but it's not super clear what it takes or how to get there. I'd say Outreach is probably best for incoming reps who are already tenured or seasoned, unless you join the SMB team, which does have more structure. - Sales culture: Performance is expected early. It's a very salesy culture, with a lot of people taking to LinkedIn to share thoughts, ideas, hacks, etc., and it can feel a bit overwhelming as far as the collective ego. Team collaboration varies from one to the next. Front line managers don't have a ton of bandwidth to coach you, so you have to be mostly self-sufficient, despite being surrounded by an echo chamber of coaching and sales advice. - The state of the customer: Outreach heavily favors the new logo side of the business. Customers are pretty underserved, so if you're looking at a role that interfaces with them, it's good to be aware of. No strong strategy behind selling to or servicing current customers. Adoption and training are not a focus for any one team, even CSMs. Makes revenue generation from customers a big area for improvement.
Viewing 49 - 51 of 94 Reviews
