PAPER Math Tutor reviews

2.9

51% would recommend to a friend

(65 total reviews)
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Martina Tam

Not enough data to show CEO approval

14% positive business outlook

Math Tutor employees have rated PAPER with 2.9 out of 5 stars, based on 65 company reviews on Glassdoor. This indicates that most Math Tutor professionals have an average working experience there. PAPER is rated 22% below average by Math Tutor professionals compared to other employers within the Education industry (3.7 stars).

Reviews by job title

65 reviews
4.0
May 21, 2022

Great for what it is.

Recommend
CEO approval
Business Outlook

Pros

Flexibility in hours and rewarding job

Cons

Lack of hours during certain time periods. Lack of communication from management.

2.0
May 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, remote, decent starting pay

Cons

Poor communication, zero transparency, poor treatment of staff

1.0
May 8, 2022

Management can be really shady

Recommend
CEO approval
Business Outlook

Pros

It's nice to be a remote worker (until you get lonely) and it is super fun being able to help kids through tough problems!

Cons

They "pay philosophy" is lazy, and leaves Canadians with significantly less money than Americans. A senior Canadian tutor still earns less than a new American one, no matter what region in either country the tutors are from. They justification for this seems to be more like backpeddling to cover an error. They say it is competitive for each country, but of course ALL Canadians earn the same wage and ALL Americans earn the same wage, which is inconsistent with competition. Ontarians, for instance, are earning minimum wage. For months, they were being paid BELOW minimum wage. Additionally, speaking up about these pay issues, or any issue that affects a tutor's ability to work, can get you fired without warning. They fired 25 people in a single day a few days ago. Some had had previous warnings but no final warning, and many had never had a warning at all and only positive reviews. When it came out that they had done this, once again the backpeddled. They said it was for performance. My boss outright lied and said all the people who had been terminated were told why and had previously gotten warnings. The COO and other execs are performing a balancing act. They want to appear to be equitable, fair and ethical employers to investers and the public. But they also want to hired tutors like Uber "hires" drivers, but pay them less. Needless to say, the only way to maintain this balancing act is to lie. And to lie often. And to silence anyone who notices.

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PAPER Response
4y
"Thank you for your review, and we are happy to hear our mission speaks to you! Because we have employees in Canada and the US, our employees' wages are informed by these different markets and paid in local currency. Regarding your feedback about Ontario's minimum wage, there was a period when we were underpaying tutors in Ontario after new legislation was passed, but tutors were informed and provided with back pay. As our company continues to grow, we are revisiting our compensation philosophy to ensure that we are able to support the excellent educators we want at Paper. We value sensitivity and empathy in our leadership, but we also empower our managers to ensure that all Paper employees are working in line with our mission and providing students with the best possible experience. As we have grown, our communications strategy has had to evolve quickly and we admit this has not always been a perfect process. However, we are excited to be building out a communications team focused on providing increased clarity and transparency for employees and creating more opportunities for engagement and sharing feedback. "
Viewing 52 - 54 of 65 Reviews

Glassdoor has 841 PAPER reviews submitted anonymously by PAPER employees. Read employee reviews and ratings on Glassdoor to decide if PAPER is right for you.