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PFS Group

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PFS Group Client Support Representative reviews

2.5

25% would recommend to a friend

(35 total reviews)

Jeff Gorski

77% approve of CEO

32% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Work/Life balance

2.7

Compensation and benefits

2.4

Senior management

2.4

Career opportunities

2.3

Culture & values

Client Support Representative employees have rated PFS Group with 2.5 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have an average working experience there. PFS Group is rated 27% below average by Client Support Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

35 reviews
1.0
May 25, 2022

Oppressive

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

A few of the staff members are pleasant, mostly the neutral parties(I can count them on one hand). That’s about all I can say that’s even remotely positive about this company.

Cons

Excessive demands, meager wages, subjugation, harassment

avatar
PFS Group Response
4y
Thank you for posting a review and we’re sorry to hear that your experience is not up to standards. We would like the opportunity to talk and investigate your feedback further. You may reach us at anytime at vchavana@pfsgroup.org. Again, thank you for your feedback!
1.0
Dec 27, 2021

N/A

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Well an hour lunch I guess

Cons

The hours The micromanaging No room for growth

avatar
PFS Group Response
4y
PFS Group appreciates you taking time out of your day to share this feedback with us.
Viewing 7 - 9 of 35 Reviews
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Glassdoor has 206 PFS Group reviews submitted anonymously by PFS Group employees. Read employee reviews and ratings on Glassdoor to decide if PFS Group is right for you.