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PFS Group

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PFS Group Client Support Representative reviews

2.5

25% would recommend to a friend

(35 total reviews)

Jeff Gorski

77% approve of CEO

32% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Work/Life balance

2.7

Compensation and benefits

2.4

Senior management

2.4

Career opportunities

2.3

Culture & values

Client Support Representative employees have rated PFS Group with 2.5 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have an average working experience there. PFS Group is rated 27% below average by Client Support Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

35 reviews
4.0
Dec 20, 2021

pfs

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

pto, paid holidays, chill, work from home

Cons

management can be iffy sometimes

avatar
PFS Group Response
4y
We appreciate you taking time to talk about your experience at PFS Group.
2.0
Jul 14, 2021

Lead

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

The incentives were good at first

Cons

Management needs major improvement within the company

avatar
PFS Group Response
4y
We appreciate you taking time to talk about your experience at PFS Group. All of your concerns have been recorded and we’re committed to using this feedback to help make us better.
4.0
May 19, 2021

A review of PFS group.

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

PFS group is a company where you can grow and learn a lot from the company. Since i have started in 2019, i can honestly say that this company cares about its employees the staff and management are all friendly and professional. This company makes you feel like family, there is always someone willing to help out when help is needed.

Cons

I know sometimes the job can get overwhelming with the calls and how busy it gets on some days during the week. We can use more hires here at PFS.

avatar
PFS Group Response
4y
Thank you for taking the time to write this review, appreciate the feedback.
Viewing 10 - 12 of 35 Reviews
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Glassdoor has 206 PFS Group reviews submitted anonymously by PFS Group employees. Read employee reviews and ratings on Glassdoor to decide if PFS Group is right for you.