Does PFS Group pay their employees well?

According to anonymously submitted Glassdoor reviews, PFS Group employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at PFS Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at PFS Group?

40% of PFS Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PFS Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PFS Group?

Customer Service Representative (35) , Customer Service Representative (CSR) (10) , Insurance Specialist (8) , Insurance Representative (5) , Customer Service (3) , Insurance (3) , Insurance Agent (3) , Manager (3) , Supervisor (3) , Insurance Representative II (2) , Insurance Verification Specialist (2) , Revenue Analyst (2)

What are the pros of working at PFS Group according to real employee reviews?

"Work from home is the best part" ((in 7 reviews)); "Your coworkers are absolutely amazing" ((in 5 reviews)); "Flexible schedules" ((in 4 reviews)); "Since i have started in 2019, i can honestly say that this company cares about its employees the staff and management are all friendly and professional." ((in 3 reviews))

What are the cons of working at PFS Group according to real employee reviews?

"Bad management, lies, no confidentiality with HR, broken promises, no organization" ((in 14 reviews)); "They also yell alot at managers and cuss and bully!!!!!" ((in 8 reviews)); "Bad training" ((in 8 reviews)); "Supervisors never actually give an answer to a question they ask questions and thing calling the insurance company is always the answer and even when you do and they dont like the response they tell you to push back" ((in 7 reviews)); "No bonus for collections like other departments." ((in 6 reviews))

What are the top reviewed PFS Group locations?

Houston , Morrisville , Fresno , Raleigh , Bronx , Hickory , Dallas , McAllen , Cincinnati , Chico , Denver , Americus

Skip to content Skip to footer

Notifications

PFS Group

PFS Group reviews

3.0

40% would recommend to a friend

(192 total reviews)

Jeff Gorski

55% approve of CEO

43% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.8

Compensation and benefits

2.7

Career opportunities

PFS Group has an employee rating of 3.0 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PFS Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

192 reviews

4.0

Dec 21, 2022

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home options and pto

Cons

They micro mange you and are rude

PFS Group Response

I'd really like to hear about the rudeness you describe. please reach out directly to me at anytime.. id appreciate it..

3.0

Jul 19, 2022

PFS Group Fresno

Insurance representative ii

Recommend

CEO approval

Business Outlook

Pros

Job security and work from home options

Cons

The lack of advancement opportunities

PFS Group Response

Thank you for posting a review. If you would like to chat, please reach out at anytime at vchavana@pfsgroup.org. Again, thank you for your feedback!

2.0

Dec 8, 2021

Just another number

Custoumer service represenarive

Recommend

CEO approval

Business Outlook

Pros

The pay was descent. Co workers helped as much as they could

Cons

They have 2 weeks of training They expect experts. No one wants to answer any questions after they get you on floor. If you seem like you don't get it They set you up to be fired

PFS Group Response

We appreciate you taking time to talk about your experience at PFS Group. All of your concerns have been recorded and we’re committed to using this feedback to help make us better.

Viewing 28 - 30 of 192 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Jobs at PFS Group

Remote Insurance Rep

Houston, TX

View job

Customer Service Representative

Remote Senior Insurance Rep

Houston, TX

View job