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PFS Group

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PFS Group reviews

3.0

40% would recommend to a friend

(192 total reviews)

Jeff Gorski

55% approve of CEO

43% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.8

Compensation and benefits

2.7

Career opportunities

PFS Group has an employee rating of 3.0 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PFS Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

192 reviews
2.0
Mar 20, 2023

Could be better

It helpdesk technician
Recommend
CEO approval
Business Outlook

Pros

There CEO actually cares about his employees. This only happens IF he ever finds out there is a problem.

Cons

I'm the 2 years I worked there I saw only a tiny raise. When issues were brought up to my management I was told to do extra unpaid work to earn a raise. After bringing up that they didn't pay me enough to even have internet at home, so I could do extra work from home I was told to sit in McDonald's and use their wifi. When I said I wanted to talk to the CEO about thing asking this manner I was told no, which led to me having a meltdown at my manager and I was fired the next day.

avatar
PFS Group Response
3y
Thank you for your comments, I see that you would be willing to speak with me directly and I would certainly welcome that call. please contact Jill at 7137844410 and she can hook us up immediately. please do call....
2.0
Mar 13, 2023

It's ok you can do better

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Very informative training, lots of info to learn

Cons

Horrible leadership, I didn't enjoy the environment

avatar
PFS Group Response
3y
please reach out directly to Jill at there office and she can connect us immediately. I would really appreciate your thoughts on the leadership.... I will fix it, 100%
2.0
Jan 7, 2023

Experience Counts…but not in the pocketbook

Insurance representative
Recommend
CEO approval
Business Outlook

Pros

After 8 years, I’m all out of pros.

Cons

Raises this year are not consistent with performance. I am an outstanding associate who received less than half of the increase I received last year. “We didn’t do well financially,” yet the Management Team can afford their yearly retreat. I see no incentive to continue working at a high level and have lost all motivation. Now seeking other employment from a company who truly values and appreciates their employees. California associates deserve a cost of living increase at the very least! Even those on social security received an 8% increase. A friend who works for Bank of America received a 7% cost of living increase. I received nothing but a sorry excuse. “It’s out of our hands, there’s nothing we can do.” It’s not acceptable and I will no longer give my loyalty to a company who can care less about me and my needs.

avatar
PFS Group Response
3y
thank you for your comments. I'm not sure who gave you the we didn't do well financially comment but I'd sure like to know. if you would like to speak with me at anytime and confidentially please reach out to Jill and she can connect us immediately. sorry for your experience so far but if you are as outstanding as you claim to be, and I certainly hope that you are, I will make certain this is fixed...
Viewing 25 - 27 of 192 Reviews
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Glassdoor has 206 PFS Group reviews submitted anonymously by PFS Group employees. Read employee reviews and ratings on Glassdoor to decide if PFS Group is right for you.