Does PFS Group pay their employees well?

According to anonymously submitted Glassdoor reviews, PFS Group employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at PFS Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at PFS Group?

40% of PFS Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PFS Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PFS Group?

Customer Service Representative (35) , Customer Service Representative (CSR) (10) , Insurance Specialist (8) , Insurance Representative (5) , Customer Service (3) , Insurance (3) , Insurance Agent (3) , Manager (3) , Supervisor (3) , Insurance Representative II (2) , Insurance Verification Specialist (2) , Revenue Analyst (2)

What are the pros of working at PFS Group according to real employee reviews?

"Work from home is the best part" ((in 7 reviews)); "Your coworkers are absolutely amazing" ((in 5 reviews)); "Flexible schedules" ((in 4 reviews)); "Since i have started in 2019, i can honestly say that this company cares about its employees the staff and management are all friendly and professional." ((in 3 reviews))

What are the cons of working at PFS Group according to real employee reviews?

"Bad management, lies, no confidentiality with HR, broken promises, no organization" ((in 14 reviews)); "They also yell alot at managers and cuss and bully!!!!!" ((in 8 reviews)); "Bad training" ((in 8 reviews)); "Supervisors never actually give an answer to a question they ask questions and thing calling the insurance company is always the answer and even when you do and they dont like the response they tell you to push back" ((in 7 reviews)); "No bonus for collections like other departments." ((in 6 reviews))

What are the top reviewed PFS Group locations?

Houston , Morrisville , Fresno , Raleigh , Bronx , Hickory , Dallas , McAllen , Cincinnati , Chico , Denver , Americus

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PFS Group

PFS Group reviews

3.0

40% would recommend to a friend

(192 total reviews)

Jeff Gorski

55% approve of CEO

43% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.8

Compensation and benefits

2.7

Career opportunities

PFS Group has an employee rating of 3.0 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PFS Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

192 reviews

5.0

Mar 19, 2023

Great Company

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Decent Salary. Pay is great during peak time.

Cons

Workhours can be long and job demanding.

2.0

Mar 13, 2023

It's ok you can do better

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very informative training, lots of info to learn

Cons

Horrible leadership, I didn't enjoy the environment

PFS Group Response

please reach out directly to Jill at there office and she can connect us immediately. I would really appreciate your thoughts on the leadership.... I will fix it, 100%

4.0

Feb 7, 2023

Review

Revenue analyst

Recommend

CEO approval

Business Outlook

Pros

Company is very flexible with schedule Management is always there to help out with any questions

Cons

Productivity can be very demanding at times, but they will work with you if you are not meeting it

PFS Group Response

thank you for your kind words, we want to be fair at all times, but at our level as a company our client partners expect us to above our competition and that is the reason for our strict and sometimes vey high expectations.. work with us and well work with you! thank you and please reach out directly to me at anytime..

Viewing 34 - 36 of 192 Reviews

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Jobs at PFS Group

Remote Insurance Rep

Houston, TX

View job

Customer Service Representative

Customer Service Representative