Does PFS Group pay their employees well?

According to anonymously submitted Glassdoor reviews, PFS Group employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at PFS Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at PFS Group?

40% of PFS Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PFS Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PFS Group?

Customer Service Representative (35) , Customer Service Representative (CSR) (10) , Insurance Specialist (8) , Insurance Representative (5) , Customer Service (3) , Insurance (3) , Insurance Agent (3) , Manager (3) , Supervisor (3) , Insurance Representative II (2) , Insurance Verification Specialist (2) , Revenue Analyst (2)

What are the pros of working at PFS Group according to real employee reviews?

"Work from home is the best part" ((in 7 reviews)); "Your coworkers are absolutely amazing" ((in 5 reviews)); "Flexible schedules" ((in 4 reviews)); "Since i have started in 2019, i can honestly say that this company cares about its employees the staff and management are all friendly and professional." ((in 3 reviews))

What are the cons of working at PFS Group according to real employee reviews?

"Bad management, lies, no confidentiality with HR, broken promises, no organization" ((in 14 reviews)); "They also yell alot at managers and cuss and bully!!!!!" ((in 8 reviews)); "Bad training" ((in 8 reviews)); "Supervisors never actually give an answer to a question they ask questions and thing calling the insurance company is always the answer and even when you do and they dont like the response they tell you to push back" ((in 7 reviews)); "No bonus for collections like other departments." ((in 6 reviews))

What are the top reviewed PFS Group locations?

Houston , Morrisville , Fresno , Raleigh , Bronx , Hickory , Dallas , McAllen , Cincinnati , Chico , Denver , Americus

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PFS Group

PFS Group reviews

3.0

40% would recommend to a friend

(39 total reviews)

Jeff Gorski

55% approve of CEO

43% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.8

Compensation and benefits

2.7

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Dec 7, 2022

Salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working here you gain lot of experience in billing

Cons

They do not pay well . They still pay minimum eage

PFS Group Response

Thank you for your review but currently federal minimum wage is at 7.25 and PFS has a starting wage that is more than double that amount.

3.0

Aug 30, 2022

Mehh

Accounts receivable specialist

Recommend

CEO approval

Business Outlook

Pros

The pay is decent, there are not many calls that you have to take but it depends on the days of the week. There is room for growth but just know you have to work hard for it.

Cons

Ask a lot of question during the interview they will lie and make things seem as what they are not. There are no bonuses. Sometimes there is overtime sometimes not. Managers are messy instead of managing they rather gossip except mine.

PFS Group Response

We appreciate you taking time to talk about your experience at PFS Group. All of your concerns have been recorded and we’re committed to using this feedback to help make us better.

1.0

May 25, 2022

Oppressive

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A few of the staff members are pleasant, mostly the neutral parties(I can count them on one hand). That’s about all I can say that’s even remotely positive about this company.

Cons

Excessive demands, meager wages, subjugation, harassment

PFS Group Response

Thank you for posting a review and we’re sorry to hear that your experience is not up to standards. We would like the opportunity to talk and investigate your feedback further. You may reach us at anytime at vchavana@pfsgroup.org. Again, thank you for your feedback!

Viewing 10 - 12 of 39 Reviews

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Jobs at PFS Group

Insurance Appeals Rep

Houston, TX

View job

Remote Senior Insurance Rep