Does PFS Group pay their employees well?

According to anonymously submitted Glassdoor reviews, PFS Group employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at PFS Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at PFS Group?

40% of PFS Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PFS Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PFS Group?

Customer Service Representative (35) , Customer Service Representative (CSR) (10) , Insurance Specialist (8) , Insurance Representative (5) , Customer Service (3) , Insurance (3) , Insurance Agent (3) , Manager (3) , Supervisor (3) , Insurance Representative II (2) , Insurance Verification Specialist (2) , Revenue Analyst (2)

What are the pros of working at PFS Group according to real employee reviews?

"Work from home is the best part" ((in 7 reviews)); "Your coworkers are absolutely amazing" ((in 5 reviews)); "Flexible schedules" ((in 4 reviews)); "Since i have started in 2019, i can honestly say that this company cares about its employees the staff and management are all friendly and professional." ((in 3 reviews))

What are the cons of working at PFS Group according to real employee reviews?

"Bad management, lies, no confidentiality with HR, broken promises, no organization" ((in 14 reviews)); "They also yell alot at managers and cuss and bully!!!!!" ((in 8 reviews)); "Bad training" ((in 8 reviews)); "Supervisors never actually give an answer to a question they ask questions and thing calling the insurance company is always the answer and even when you do and they dont like the response they tell you to push back" ((in 7 reviews)); "No bonus for collections like other departments." ((in 6 reviews))

What are the top reviewed PFS Group locations?

Houston , Morrisville , Fresno , Raleigh , Bronx , Hickory , Dallas , McAllen , Cincinnati , Chico , Denver , Americus

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PFS Group

PFS Group reviews

3.0

40% would recommend to a friend

(192 total reviews)

Jeff Gorski

55% approve of CEO

43% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.8

Compensation and benefits

2.7

Career opportunities

PFS Group has an employee rating of 3.0 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PFS Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

192 reviews

1.0

Jul 9, 2021

Very Negative Environment

Csr-i

Recommend

CEO approval

Business Outlook

Pros

--Positive Onboarding experience and training

Cons

--Only way the supervisors and managers knew how to "manage" were by sending out e-mails that threaten job termination or write-ups for non-performance. ---If supervisors and managers were more supportive rather than punitive, I would have stayed.

PFS Group Response

Thank you for taking the time to write this review. We’ve made note of everything you’ve expressed here and are using this feedback to help make PFS Group a better place to work.

1.0

Jun 3, 2021

Meh

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

It’s a job i guess

Cons

Micromanaged Unrealistic productivity expectations No room for advance for

PFS Group Response

We appreciate you taking time to talk about your experience at PFS Group. All of your concerns have been recorded and we’re committed to using this feedback to help make us better.

1.0

Jul 25, 2019

Not for me

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can choose to get paid everyday Your coworkers are absolutely amazing

Cons

They clear house each time new management comes in , the pay is horrible, bonus structure is a joke

Viewing 13 - 15 of 192 Reviews

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Jobs at PFS Group

Insurance Appeals Rep

Houston, TX

View job

Remote Senior Insurance Rep