PROS reviews

4.1

82% would recommend to a friend

(118 total reviews)
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Jeff Cotten

73% approve of CEO

64% positive business outlook

Reviews by job title

118 reviews

Reviews about "Compensation"

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3.0
Jun 20, 2023

Just Okay

Recommend
CEO approval
Business Outlook

Pros

-Great employees and company communication style. -If working in a customer facing role, exposure to lots of industries and business practices. - Recharge Days - DEI (however the last round of layoffs included several black senior staff members)

Cons

Working in Professional Services is a grind. If you’re not careful you’ll end up working 60 hour weeks with little thanks or acknowledgement. -Bloated management structure - Constant reorganizations that don’t solve there not being enough resources to handle the volume of work. - In all my time at PROS I was never paid out the full target bonus. The bonus metric changes yearly with a large component being outside of employees direct control. It leaves the feeling that unobtainable metrics are chosen on purpose so the company saves on salaries. “Unlimited PTO” , that must be approved by a number of people. I’d rather have a set amount of PTO that I’m entitled to vs having to beg for time off. -CEO and executive level staff and extremely out of touch and have lost touch with the functional application of the products

3.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

There were a lot of great things before they started taking them away. Now I would really just say that the people are what makes this place great. Everyone you work with will happily help you if you had any questions or needed help. I always asked questions and they would rather help and you get better than just letting you crash and burn. People in the trenches lookout for each other.

Cons

First they have taken away 100% remote work for the most part. Especially if you live in Houston. They are very restrictive of your time off now, when it's advertised as unlimited. (Before it was very relaxed, not anymore). Plus with 2 major layoff waves in the past 9 months, your job does not seem secure whatsoever and leaves everyone on edge. For good reason because they are still laying people off due to "performance" issues. In my opinion, the product itself is outdated and cumbersome for an average end user to use. It does help, but Pros needs update their products usability to stay competitive in this market. In this role, the opportunities are almost unreachable in a sensible timeframe. Add a below market salary to that and it leaves very frustrated workers on the lookout for better, high paying roles outside the company. They have "metrics" now to help you get promotions, but they have no real way to quantify any of it. Promotions are random if they have the budget. You gain a lot of valuable experience and the company just doesn't value that as they should.

Viewing 37 - 39 of 118 Reviews

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