PacificSource reviews

2.1

18% would recommend to a friend

(101 total reviews)
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John Espinola

19% approve of CEO

9% positive business outlook

Reviews by job title

101 reviews

Reviews about "Culture"

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5.0
Sep 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Empowered to live by the Core Values and "do the right thing" - regardless of the work required or expense to the business - we do the right thing for the community, members, providers, AND employees! Team work makes the dream work. Collaboration at its finest - not a title driven organization. Everyone is so willing to roll up the sleeves when necessary. Community involvement - contribute and volunteer to 100's (that number is real) of organizations within the community to truly provide support. Also offer 1 paid "volunteer" day to all employees - and you can volunteer where you choose to contribute. Our customer service metrics are my largest bragging point. We connect with our customers and ensure a high quality and caring experience. Treating them like we would want to be treated. Transparency is excellent - our CEO gives us visibility to metrics and forward projections at our All Hands monthly meetings. The majority of placements are from internal candidates - lots of opportunities here. Benefits offering is one of the best I have seen.

Cons

If you are not a mission focused individual who really wants to be part of making a difference - the culture may not be a fit.

1.0
May 21, 2019

Think Before You Join

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benes Good Pay Difficult to get fired, but still possible. Volunteer opportunities Good place if you are in management

Cons

High performers get brushed aside (go somewhere else if you are a high performer). Low performers/outsiders get promoted Dysfunctional team leadership (some depts) Passive-Aggressiveness (you've been warned) Communication bad Whole departments will quit due to poor leadership/treatment Rumor spreading Friends who work in a small department here agree with this and are sickened by this behavior. Be ready to put on a fake smile. It isn't going to change. People are shamed because they are 'too good' at their job. Too many people get hired and then quit.

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PacificSource Response
7y
Thanks for the feedback. We'll share your insights with our HR and leadership teams for further discussion.
2.0
May 21, 2019

So much potential eclipsed by so much chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent Employees generally mean well

Cons

Clique culture Poor management Chaotic working conditions Subjective performance evaluations Inadequate policies, processes, tools and staffing Unsupportive HR

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PacificSource Response
7y
Thanks for sharing. We appreciate the insights and we'll take time to review and discuss them further with our leadership teams.
Viewing 85 - 87 of 101 Reviews

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