Does PacificSource pay their employees well?

According to anonymously submitted Glassdoor reviews, PacificSource employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at PacificSource. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at PacificSource?

18% of PacificSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PacificSource 2.8 out of 5 for work life balance, 2.2 for culture and values and 2.0 for career opportunities.

What are the top reviewed jobs at PacificSource?

Team Lead (10) , Analyst (9) , Customer Service Representative (9) , Claims Analyst II (6) , Manager (6) , Project Manager (6) , Software Developer (6) , Anonymous (4) , Member Support Specialist (4) , Customer Service Representative (CSR) (3) , Group Processing Specialist (3) , IT Manager (3) , Individual Contributor (3) , Leadership (3) , Medicare Customer Service Representative (3)

What are the pros of working at PacificSource according to real employee reviews?

"Great Benefits and caring employers" ((in 55 reviews)); "Bonuses, work from home and great corporate building when working in office" ((in 21 reviews)); "Great people with a well meaning mission to support the community they services with access to healthcare" ((in 19 reviews)); "Good work life balance" ((in 11 reviews)); "Coworkers are AMAZING" ((in 7 reviews))

What are the cons of working at PacificSource according to real employee reviews?

"Pay is low" ((in 20 reviews)); "Their upper management is completely oblivious to what their workers go through." ((in 14 reviews)); "Previous reviews are accurate, there is negativity in all areas and it is allowed by management." ((in 10 reviews)); "Awful managers and terrible working environment" ((in 7 reviews)); "Managers/Team leads receive no formal training on how to be managers or leaders." ((in 6 reviews))

What are employees saying about PacificSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PacificSource layoffs and their outlook for job security at PacificSource in 2026.

What are the top reviewed PacificSource locations?

Springfield , Boise , Bend , Eugene , Portland , Oregon City , Salem , Idaho City , Nampa , Federal Way , Tacoma , Bridgeport , Beaverton

Skip to content Skip to footer

Notifications

PacificSource

PacificSource reviews

2.1

18% would recommend to a friend

(291 total reviews)

John Espinola

19% approve of CEO

9% positive business outlook

Ratings by category

2.9

Compensation and benefits

2.8

Work/Life balance

2.5

Diversity & inclusion

2.2

Culture & values

2.0

Career opportunities

1.8

Senior management

PacificSource has an employee rating of 2.1 out of 5 stars, based on 291 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PacificSource employee rating is 42% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

291 reviews

4.0

May 20, 2026

Great people and teams, but facing instability and layoffs

Training and facilitation program coordinator

Recommend

CEO approval

Business Outlook

Pros

Amazing people, incredible teams, really lovely coworker and people care about the work and the missions

Cons

A lot of instability and layoffs

1.0

May 20, 2026

Great benefits but toxic leadership and cronyism

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits and PTO and worker bee employees are great

Cons

Literally everything else. Senior Leadership is a joke, cronyism runs rampant, the CEO is a snake oil salesman, and HR functions like their main role is the next Salem Witch Hunt

2.0

May 14, 2026

Declining culture and trust

Analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible hybrid policy makes work life balance very attainable. Health benefits are great and low cost for employees and dependents. PTO accrual is also substantial.

Cons

Having spent nearly a decade at this company, I’ve seen a shift in leadership and its effect on its company culture. First sign of trouble came right after a change in CEO which was then followed by a significant amount of senior leadership resigning in the next 12 months. The last few years has seen an influx of new leaders who hire their friends, fail to take accountability, make decisions without proper context and fail to communicate the overall vision of their decisions. Layoffs were announced in 2026 which torched employee trust, added more work to remaining staff leading to burnout, and overall the company outlook has never looked worse among those who remain. In addition, HR seems to be on the hunt for reasons to fire employees for cause which is super concerning and seems just plain vindictive. The company I was once proud to work for, seemingly cared about its employees, members and the regions it serviced seems like it’s now gone.

Viewing 16 - 18 of 291 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Centene

3.7★Compensation & Benefits

Jobs at PacificSource

Senior Accountant, Financial Reporting and Tax

Senior Accountant, Financial Reporting and Tax

Senior Accountant, Financial Reporting and Tax

Senior Accountant, Financial Reporting and Tax

Senior Compensation Specialist