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PatientPoint

Engaged Employer

PatientPoint reviews

4.1

69% would recommend to a friend

(293 total reviews)
avatar

Jim Lang

Not enough data to show CEO approval

76% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.5

Work/Life balance

4.4

Culture & values

4.2

Compensation and benefits

4.1

Senior management

4.0

Career opportunities

PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

293 reviews
5.0
Apr 27, 2023

Wonderful place to work

Associate content editor
Recommend
CEO approval
Business Outlook

Pros

Great benefits - hybrid work schedule, 4 weeks PTO, 4 optional work from home weeks. Great culture - from co-workers to managers, everyone is supportive and collaborative

Cons

Company is rapidly growing, so there are some fast paced changes that are sometimes challenging to keep up with.

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PatientPoint Response
3y
Thank you for sharing your feedback on your experience working at PatientPoint! We're thrilled to hear that you have been enjoying several pros during your time there. The hybrid work schedule, generous PTO, and optional work from home weeks certainly contribute to a favorable work-life balance. It's also wonderful to know that you've found the company culture to be supportive and collaborative, fostering a positive working environment. We understand that rapid growth can introduce some challenges, particularly in keeping up with fast-paced changes. As the company expands, it's natural for adjustments to occur, and we appreciate your understanding in navigating these transitions. PatientPoint is committed to continuous improvement, and we value your feedback as we strive to create an environment that promotes both personal and professional growth. Thank you for being a part of the PatientPoint team, and we hope your experience continues to be rewarding and fulfilling as the company moves forward.
3.0
Feb 18, 2023

Good & Not So Good

Vice president
Recommend
CEO approval
Business Outlook

Pros

Good products, technology focused approach

Cons

Operational challenges, business process gridlock, some difficult managers

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PatientPoint Response
3y
Thank you for letting us know your experience, your feedback helps us improve. We have recognized the need for improvement with our process and making sure we are outlining clear expectations. Making sure we outline clear expectations is import to us. Creating process documents and providing training across all teams within in PatientPoint ensures we are aligned with the core values and accountability with all PatientPoint team members. Thank you again for your feedback. If you’d like to discuss any of your concerns in more detail, please reach out to out Chief People Officer Angie patientpoint-humanresources@patientpoint.com
5.0
Feb 2, 2023

Amazing Company

Field account manager
Recommend
CEO approval
Business Outlook

Pros

This role gives you plenty of flexibility during your day. You are not behind a desk all day, instead you are out face to face with clients in offices. You get to interact with practice managers and get to help them make their practice better. If you are a people person, this role is perfect for you! There is huge potential for growth within the company as well.

Cons

There is a lot to know and a lot to do, ALL the time. It can be overwhelming at times.

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PatientPoint Response
3y
Thank you for sharing your feedback on your experience in this role. We're thrilled to hear that you appreciate the flexibility and the opportunity to interact with clients face to face. It's great to know that you find joy in helping practice managers improve their practices. We understand that the dynamic nature of the job can be demanding and overwhelming at times, given the amount of knowledge and tasks involved. We believe in fostering professional development and offering opportunities for growth within the company. We appreciate your dedication and look forward to helping you unlock your full potential. Thank you again for your valuable feedback, and we appreciate your contributions to the team!
Viewing 82 - 84 of 293 Reviews
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Glassdoor has 312 PatientPoint reviews submitted anonymously by PatientPoint employees. Read employee reviews and ratings on Glassdoor to decide if PatientPoint is right for you.