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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      1.0
      Apr 16, 2024

      DO NOT expect to make this a career

      Zone manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the best co-workers I have EVER had in the SDR/RSS. The ability to travel to different areas of the country. Employee discount plans for vehicles.

      Cons

      When the SDR/RSS department was eliminated and moved to Ford of Mexico, 98+ employees were told that Percepta would help those that were affected find other employment within the company and that we would be priority over other applicants because of what was happening to us. THIS WAS A LIE!! Their talent acquisition team is HORRIBLE with all communications. Many of us wanted to stay with Percepta, but with the positions that were available and those that were able to interview, were only offered entry level jobs @ $18.43 per hour, not even close to the average salary that we were making, and not even taking into consideration the skill set that we all carry. DO NOT APPLY, your program will likely end also.

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback about your experience at Percepta. We recognize the profound impact this has on each individual who has dedicated so much of themselves to our collective success. In these times of transition, our focus is always on supporting our team. We are committed to retaining as many of our impacted employees as possible and are actively working to assist them in finding new roles within Percepta that align with their skills and interests. Additionally, we hosted informational sessions and LinkedIn Best Practices to provide guidance and information about external opportunities, including those available through government agencies and local businesses. Please know that our priority remains firmly centered on the well-being and future success of our team members during this period of change. If you would like to discuss this further, please contact us at percepta.hr@percepta.com.
      1.0
      Feb 10, 2024

      Toxic environment

      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Promoting internally, hybrid work environments

      Cons

      Horrible Company Culture: Working at Percepta has been a nightmare. I received just one point for missing work due to my child's severe illness, even though I provided a valid reason and had to rush to urgent care. There's no consideration for employees' personal emergencies or well-being. Threatening Atmosphere: During training, we were constantly threatened with termination for trivial reasons. Additionally, the fear of accruing points led some employees to come to work sick with Covid, risking the health of everyone. The policy of receiving an occurrence for missing one day or being late once, and being fired after three occurrences in 90 days, created a toxic environment of fear and uncertainty. You can even get a point if you have a hole in your pants! Overall, my experience with Percepta has been deeply disappointing, characterized by a lack of empathy and respect for employees' well-being. I am very happy to have quit the company and found a new job where I feel valued and appreciated.

      avatar
      Percepta Response
      2y
      At Percepta, we prioritize creating a supportive and respectful work environment. We understand the importance of accommodating personal emergencies and ensuring our policies are fair and considerate. Regarding training, we invest heavily in our employees' development and take training seriously. We strive to provide comprehensive and supportive training programs to set our employees up for success. We'll review your feedback about the training experience to ensure it aligns with our commitment to providing a positive onboarding process. Thank you for your insights and we wish you the best in your future endeavors.
      2.0
      Jan 11, 2024

      Poor culture

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co workers, everyone is usually willing to help each other.

      Cons

      Poor culture created by leadership. Lack of value for employees from leadership. Poor synergy from upper management. They find care about their employees.

      avatar
      Percepta Response
      2y
      We appreciate you taking the time to share your experience with Percepta. Your feedback is valuable to us as we continuously strive to improve our employees’ experiences. If you'd like to discuss this further, please reach out to percepta.hr@percepta.com.
      Viewing 70 - 72 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.