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      Pilot Flying J

      Engaged Employer

      Pilot Flying J reviews

      3.0

      41% would recommend to a friend

      (2,323 total reviews)
      avatar

      Adam Wright

      58% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      3.0
      Feb 18, 2016

      Nepotism is rampant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the people you work alongside are great! The pay and benefits are decent. The location of the office is central to most anyone living in the Knoxville area.

      Cons

      Nepotism is rampant in the home office, despite it being against Pilot's policy. It seems that almost every new employee is either a relative or friend of someone in a high position. Those people become protected, regardless of ability to do the job, work ethic or output and are often promoted at an unfair rate simply based on their relationship with upper management. The other (non-related) hard-working folks with proven results are not valued and often left to rot in their positions.

      3.0
      Feb 1, 2016

      wow

      Regional manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      fast hire, good interview, very professional, took about a week

      Cons

      upper mgmt sucks..never listen, always pushing to do better very high turnover rate

      1.0
      Nov 15, 2018

      Account Manager in Dallas Sales Office

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Got a weekly paycheck Hope you like being around a ton of brown nosers

      Cons

      Where do I start: -Commission structure stinks. -They’ll tell you you’re going to get a salary 65K for example, but really, you’re making a 35K base and the rest of it is based off you hitting quota. So why couldn’t they just say 35K base with on target earnings of 65K?! -Paid hourly so you’re literally staring at the clock ready to get the heck out of there! -Quota compounds month over month, so if a customer closes shop or decides they don’t want Pilot anymore, you’re held responsible for those gallons they brought in the previous month and SOL trying to replace those gallons in the middle of the month! -Management needs more training; it can’t always be about hitting numbers. Guide and nurture your reps to become better at their job. Get them to actually like you? Maybe? -You don’t get paid vacation until you’re there for ONE YEAR! -Place is more like a call center rather than a sales office -Cheapest billion dollar company I’ve ever worked for; invest in your reps and maybe you won’t be losing them.

      Viewing 4 - 6 of 2,323 Reviews
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      ReviewsPilot Flying J reviews

      Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.