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Pomeroy Technologies

Engaged Employer

Pomeroy Technologies reviews

3.9

71% would recommend to a friend

(847 total reviews)
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Tom Signorello

82% approve of CEO

72% positive business outlook

Pomeroy Technologies has an employee rating of 3.9 out of 5 stars, based on 847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pomeroy Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

847 reviews
2.0
Nov 21, 2020

New Direction Yet to be Seen

Recommend
CEO approval
Business Outlook

Pros

Compensation: Decent pay, unlimited PTO for salaried employees Environment: Truly phenomenal coworkers and employees who give their all. Strong (but crumbling) client relationships - clients are as invested in your success as you are. Development: Great place to learn skills that will apply to the rest of your career.

Cons

Sr Management/Leadership: I could go on and on here. Service towers are not provided the support or direction they need. When the "hard conversations" have to happen as a result the ultimate expendability of low-to-mid level employees becomes apparent. Constant shuffling of the ownership deck making it impossible to tell who's holding the reins, only consistency comes from middle management doing their best. Complete lack of communication to the point that I averaged less than a conversation per month with my boss over the last year of my employment with the company. This has not been fixed by the return of the old Pomeroy C-Suite nor do I expect it to be. Advancement/Raises: If you don't have a manager/director in your corner fighting for you, forget about it, and even then, good luck. In my nearly 6 years with the company I never got an actual raise and the only handful of raises I was ever able to secure for my employees were fought for tooth and nail. Clients Leaving: I would say that risking your career on working for Pomeroy at this juncture isn't worth it purely due to the uncertain nature of the company's future. The pandemic has not helped matters.

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Pomeroy Technologies Response
5y
Thank you for taking the time to give us your feedback. We welcome constructive criticism based on an employee’s or former employee’s experience as we endeavor to continuously improve and provide a positive workplace experience for all employees. We would be interested in discussing your experience and observations with you personally. Feel free to call Pomeroy Human Resources to speak with one of our HR Business Partners.
1.0
Oct 19, 2020

Can't wait to leave

Recommend
CEO approval
Business Outlook

Pros

Hired at a good pay rate.

Cons

No raises. Derogatory comments common. No HR support. Marketing and capabilities extremely exaggerated resulting in constantly lying to clients. No advancement or training.

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Pomeroy Technologies Response
5y
Thank you for sharing your concerns with us. Pomeroy is a Glassdoor Engaged Employer and that means we place special importance on listening carefully to employee concerns and take them seriously. For that reason and due to the nature of the issues you wrote about, we hope you will reach out to us directly so that we can better understand your concerns and discuss them with you. Please contact your HR business partner. Thank you again for sharing your thoughts with us.
2.0
Oct 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay is okay for starting out, I started at $15 and got paid bi-weekly. My desk managers were great, my coworkers were great, a lot of them didn't have actual IT experience and just had call center work under their belt, which is fine because they all got trained up on the systems they needed to support. My desk was kinda laid back, my managers were pretty good, I butted heads a couple of times with my L2 and PL and I never had any issues with my SDM and he was super understanding. You get 2 weeks of PTO after you make it past your 3 months. I can't talk about the health options because I never made enough to buy in, I needed the money more than my health and that says something.

Cons

This is not a job you can move up in easily, they just replace management with people who have been at the company for a while and they play favorites. People who are not as experienced or have the right skills to help the other analysts will be in positions of power. You will do things outside of your job roles all the time as a favor to the management, they don't typically return the favor, you will end up doing someone else's job at some point, but that's with any job. You will never get promoted or a raise, unless they change it. I took a paycut DURING A PANDEMIC to keep my job, things were tight, then we switched to a 30 min lunch from an hour (which gives 2.5 hours of OT) which helped defer some of the pay cut, then they switched back to full hour lunches, so it was tighter. This company went through a lot in the seven months I was there: A brand switchover from Getronics, Work From Home, Loss of Desk Tools (Access to AD and systems you need to support the users for your desk), a Paycut, Management shifts in the upper half of the company, and Clients making my life harder and implementing processes that took more time and were generally above my pay grade something that the company could have done but didn't want to be bothered with. My desk supported Lotus Notes, which is super old and the documentation on Lotus Notes was good. My problem is more with Corporate than anything. They don't care about the people who make sure they can still collect a paycheck at the end of the week.

avatar
Pomeroy Technologies Response
5y
Thank you for taking the time to give us your feedback. We welcome constructive criticism on an employee’s or former employee’s experience as we endeavor to continuously improve and provide a positive workplace experience for all employees. We would be pleased at your convenience to discuss your experience and observations with you personally. Feel free to call Pomeroy Human Services to speak with one of our HR Business Partners.
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Glassdoor has 921 Pomeroy Technologies reviews submitted anonymously by Pomeroy Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Pomeroy Technologies is right for you.