Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

38% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 152 reviews)); "Great people to work with and work" ((in 101 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 83 reviews)); "Close proximity and good pay" ((in 56 reviews)); "Flexible work from home schedule." ((in 41 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 72 reviews)); "Senior leadership struggles to identify the risks and opportunities ahead." ((in 41 reviews)); "major layoffs and restructuring right now" ((in 40 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 37 reviews)); "Bad manager and upper management." ((in 31 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

38% would recommend to a friend

(1,005 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.5

Senior management

Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,005 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 29, 2018

Dysfunctional IT Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free parking. Good retirement options.

Cons

Health insurance coverage is bad compared to other large employers. They have cafeterias with some good options but it's not cheap. Nothing is free, including the coffee. IT management doesn't seem to know what they are doing. Basic requests take months and they don't have a service catalog. There is a lot of talk of change but when it's time do the hard work people make excuses and blame others. I have been with the company about 2 years and while some things have improved, it has been marginal. Expectations are not made clear, instead they ask for something that takes weeks to put together and they simply say "That is not what I want, do something else".

Premera Blue Cross Response

8y

Thank you for sharing your feedback. Premera's IT teams are undergoing a significant transformation as we drive to bring additional technology into healthcare. While we’ve made some great progress in updating our systems, we know this type of change takes time and there is still room to improve.

1.0

Nov 25, 2017

Older workers run!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and nice commute.

Cons

Discrimination is rampant. Unfair hiring practices against women, older workers and Americans. They got rid of just about all the older workers and outsource many of their positions to contactors. Many bullies in management. It's not what you know but who you know and you better be liked. Everyone is now going to be judged by their personalities. They don't care about your knowledge or skills, only where you fall on whatever tool they are currently using to "figure" you out... and then make you feel like crap for being who you are forcing you to change into someone other than who they hired.

Premera Blue Cross Response

8y

We take the feedback received on this site and through other channels very seriously, and I would like to better understand the specifics of your experience. You've indicated that you are a current employee, so I would like to encourage you to reach out to your Employee Relations Consultant, or to me directly, to discuss further. - Paula Ramirez, Director, Human Resources

3.0

Aug 14, 2017

Culture shift ongoing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the people I worked with early in my 7+ years there were great. We worked together through implementation of the ACA and everyone had the member's best interest in mind. There was a decent work/life balance

Cons

Over the last few years, the culture is shifting and to be more demanding and less cordial. There are more politics and power struggles than is healthy and they don't value the rank-and-file employees much.

Premera Blue Cross Response

8y

We are happy to hear that you experienced Premera's great employees and customer centric culture. While Premera is changing how we approach solving customer problems in a rapidly evolving industry, it is challenging to hear you saw that change show up in the form of a less cordial environment. This is certainly not the experience we would want any employee to have at Premera. As an organization we have recently implemented new competencies. One of the desired outcomes is a common language and expectation we can use moving forward to work together and do meaningful work. Culture shifts do take time, but we are grateful to have an amazing group of passionate customer advocates to see us through.

Viewing 91 - 93 of 1,005 Reviews

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Jobs at Premera Blue Cross

Administrative Assistant IV

Mountlake Terrace, WA

Payment Processing Analyst

Mountlake Terrace, WA

Mountlake Terrace, WA

Finance System Analyst IV

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Employee Relations Partner

Mountlake Terrace, WA