PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
4.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Defined territory Good history of clients/partners

Cons

Name recognition Ability to compete up market

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PrimePay Response
4mo
Thank you for sharing your feedback and experience. We're glad to hear that you’ve found value in working with defined territories and our long-standing client and partner relationships. We understand that building broader name recognition and expanding our reach in larger markets is an ongoing opportunity, and your input helps inform where we continue to focus our efforts.
2.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work, virtual company events

Cons

Leadership changed constantly, new bosses would bring in their own leadership and do layoffs, customer service was super underwater

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PrimePay Response
4mo
Thank you for taking the time to share your experience. We're glad you found value in the pay, remote flexibility, and company events. We understand how challenging constant organizational change can be, and we appreciate your feedback on leadership stability and consistency in sales strategy. These are areas we continue to evaluate as we work to create a more focused and supportive environment.
1.0
Oct 6, 2025

Don’t recommend

Recommend
CEO approval
Business Outlook

Pros

Used to have good fellow employees.

Cons

No direction in the company.

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PrimePay Response
7mo
Thank you for taking the time to share your feedback. We're glad to hear you had positive experiences with your teammates during your time at PrimePay. We understand that clear direction is important, and we’ll continue to consider feedback like yours as we focus on improving alignment and communication across the organization.
Viewing 4 - 6 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.