Is Princess Cruises a good company to work for?

Princess Cruises has an overall rating of 3.5 out of 5, based on over 1,460 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 56% of employees would recommend working at Princess Cruises to a friend and 57% have a positive outlook for the business. The best reviews about Princess Cruises have been left by employees working as Junior Assistant Purser , Assistant Cruise Director and Customer Service Representative .

Does Princess Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, Princess Cruises employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Princess Cruises. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Princess Cruises?

56% of Princess Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Princess Cruises 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Princess Cruises?

Photographer (23) , Assistant Cruise Director (22) , Junior Assistant Purser (22) , Manager (22) , Buffet Steward (18) , Reservations Agent (16) , Cruise Vacation Planner (15) , Customer Service Representative (14) , Server/Waiter (14) , Bartender (11) , Demi Chef-de-Partie (10) , Junior Waiter (10) , Musician (9) , Restaurant Manager (9) , Sales (9)

What are the pros of working at Princess Cruises according to real employee reviews?

"The benefits are good since you in theory can do space available on the other carnival brands." ((in 77 reviews)); "People are great and very friendly." ((in 66 reviews)); "Good salaries and a challenging your knowledge" ((in 44 reviews)); "Good work/ life balance" ((in 19 reviews)); "Money is good and they care for crew" ((in 18 reviews))

What are the cons of working at Princess Cruises according to real employee reviews?

"Politics and bad management are king." ((in 64 reviews)); "The pay is low and the goals are unreasonably high." ((in 59 reviews)); "Long hours and too many chiefs and not enough Indians" ((in 53 reviews)); "There are legal protections for crew/staff rest and these are often dismissed by bad managers, it often feels like there's nothing anyone can do to help you." ((in 26 reviews)); "constant changes to processes and poor leadership(executive and director levels)" ((in 17 reviews))

What are employees saying about Princess Cruises layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Princess Cruises layoffs and their outlook for job security at Princess Cruises in 2026.

What are the top reviewed Princess Cruises locations?

Santa Clarita , Los Angeles , Seattle , Valencia , Miami , Fort Lauderdale , New York , Fairbanks , Anchorage , Denali Park , Trapper Creek , Juneau , San Diego , Santa Clara , Copper Center , California City , Healy , California , Florida City , Denali , Skagway , Washington , Japan , Florham Park , Sheffield , Wallace , Chicago , Canandaigua , Maricopa , Cooper Landing

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Princess Cruises

Part of Carnival Corporation

Princess Cruises reviews

3.5

56% would recommend to a friend

(851 total reviews)

Gustavo Antorcha

71% approve of CEO

57% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Princess Cruises has an employee rating of 3.5 out of 5 stars, based on 851 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

851 reviews

1.0

Jan 19, 2022

I wanted to die

Revenue analyst

Recommend

CEO approval

Business Outlook

Pros

I can't think of any.

Cons

I had a nervous breakdown. I had no support. I was bullied for years. This is a company that thrives on internal politics.

3.0

Oct 12, 2019

Company has changed

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Comprehensive health benefits, cruise benefits,

Cons

Inefficitive management, lacking good communications between staff. Reacts to events with a knee jerk reaction instead of weighing options for reaolve

3.0

Apr 11, 2019

JOB DESCRIPTION NOT ACCURATE

Administrative & compliance coordinator

Recommend

CEO approval

Business Outlook

Pros

The Company overall has many events (lunches, holiday parties, and promotions celebrations) to keep the work days a little more interesting and depending on who you work for the days can be micromanaged or be by the honor system. The Admin & Compliance Team works with the Accounting team from Supply Chain. meaning that although you are an administrator you will be doing accounting but not making the salary.

Cons

Admin & Compliance Team works with the Accounting team from Supply Chain. meaning that although you are an administrator you will be doing accounting but not making the salary. The Admin team always gets the short stick and promotions aren't frequent nor are pay raises. This team is constantly having team members leave at least every 6 months due to responsibility given but pay not changing, as well as to leaders not being very fair.

Viewing 37 - 39 of 851 Reviews

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Jobs at Princess Cruises

Cruise Vacation Planner - ONSITE - Fort Lauderdale, FL - US

Social Listening Analyst

Group Services Coordinator

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Ratings by category

Ratings by demographic groups

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I wanted to die

Company has changed

JOB DESCRIPTION NOT ACCURATE

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