Progressive Insurance Customer Service Call Center Representative reviews

Non stop phone calls. No time in between calls which I found very, very frustrating and tiring. I only lasted 2 weeks taking calls, not for introverts or people who don't really care for customer service. But really this was on me, I should have known I would not be a good fit for this job. Only thing is company should consider giving longer breaks or making it acceptable to take a minute or two between calls. It's really hard to be helpful to a new caller when you had been screamed and cursed at by the previous caller only 5 seconds prior.

No cons yet. I will say this, it seems like it's a really good place to work and people enjoy working there. They make careers out of it. As a new hire you can see some of the politics of things but to be honest with you if somebody's been there longer and are consistent, you reward them.