This is an awful company to work for. I am seeking new employment as we speak. This company pays health insurance providers for customer/member information and they HATE when we call. They prey on the elderly and also less fortunate to promote this app. Basically we play middle man to their actual health insurance providers. They create these insane, almost impossible to meet metrics and penalize the hell out of you when you don't meet them. Management sucks, and so does HR. They are very ugly in their treatment towards employees. For this to be a company that is set out to help with loneliness and mental health..they do not give a damn about their employees and their personal lives/mental health/loneliness. They play favorites, and treat other employees as cogwheels on a machine instead of actual human beings. I wish I could give this review a 0 because they honestly don't even deserve one star. They also provide monthly bonuses according to how many onboards that you get. What they don't tell you is that if you are fired, they have created a clause in their policy stating that they don't have to pay out your bonus in the event that you are fired. If you don't meet their metrics, you are automatically penalized. They do not help when you ask questions to improve your performance,and they are very ugly when called out on their shortcomings as a company, refusing to take constructive criticism, even though they love dishing out critiques without making strides to help the employees be better at their jobs. This job sucks and I cannot wait to find a better employer so that I can leave this company. It is very easy to get burned out quickly from this job because they simply do not care. Once you do not meet metrics, you are proven useless to them, no matter how well you connect with the members. They aren't lying when they say this is "More than a job"...it is hell.
