QVC Customer Service (CSR) reviews

2.6

20% would recommend to a friend

(331 total reviews)
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David Rawlinson II

28% approve of CEO

21% positive business outlook

Customer Service (CSR) employees have rated QVC with 2.6 out of 5 stars, based on 331 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. QVC is rated 26% below average by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

331 reviews
3.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are usually pretty chill and no issues with supervisors.

Cons

upsell requirement when the upsells are ridiculous or leftover inventory is unfair for customer service. The majority of the orders for CSR are going to be corrections. Who wants to buy something else when we messed up the order the first time.

Viewing 13 - 15 of 331 Reviews

Glassdoor has 2,226 QVC reviews submitted anonymously by QVC employees. Read employee reviews and ratings on Glassdoor to decide if QVC is right for you.