QVC Customer Service (CSR) reviews

2.6

20% would recommend to a friend

(331 total reviews)
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David Rawlinson II

28% approve of CEO

21% positive business outlook

Customer Service (CSR) employees have rated QVC with 2.6 out of 5 stars, based on 331 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. QVC is rated 26% below average by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

331 reviews
1.0
Jan 14, 2012
Recommend
CEO approval
Business Outlook

Pros

*Benefits *Cafeteria *Option to work from home *You can wear whatever

Cons

*Supervisors and Management are horrible!!!! Whenever you need a supervisor they r available once in a blue moon they are busy walking around laughing and talking with other Supervisors instead of doing their job. When u have irate customers that want to speak to a supervisor one is never available so you are stuck. You have to set up a callback and alot of times they dont bother to call the customer back. I don't like how they handle their customers. * Pay sucks and as a Diplomat you do both Customer Service and Order Entry so u get paid accordingly both pay rates suck.

Viewing 331 - 331 of 331 Reviews

Glassdoor has 2,226 QVC reviews submitted anonymously by QVC employees. Read employee reviews and ratings on Glassdoor to decide if QVC is right for you.