RPA reviews

3.5

42% would recommend to a friend

(416 total reviews)
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Bill Hagelstein

33% approve of CEO

29% positive business outlook

RPA has an employee rating of 3.5 out of 5 stars, based on 416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RPA employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

416 reviews
2.0
Jun 30, 2023

not people first

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked with a great team of people who were knowledgeable and collaborative.

Cons

Company claims to be "people first" but superficial in implementation. Salary was well below the industry standard but believed the gap could be close if I kept my head down and grinded it out to prove my value. Was denied a raise/promotion almost every year despite being told I was doing great work and my efforts were appreciated. In the end was laid off with no severance after 8+ years of employment.

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RPA Response
3y
Thank you for the feedback. I truly regret that you feel that you were not treated with our "People First" spirit in your time with us. We did provide 60 days notice to all of the Associates impacted by our recent reduction, but I definitely wish we could have done more to support you in your transition. It sounds like you have a lot of unresolved feelings about your RPA experience. Will you please call me so that we can talk further? You can reach me at 310-633-6202 or lsmall@rpa.com. I would be happy to talk further and to help you with your job search. I wish you all the best in the future - thank you for your service to RPA. Laura
2.0
Mar 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Overall seemingly positive company culture with an emphasis on people first - Unlimited PTO

Cons

- Gaps in management training leading to management who are technically skilled in their fields but not skilled with managing actual people - Low bandwidth across some teams due to being understaffed or from picking up extra work for teams that are understaffed - Not as many training opportunities or resources as other larger agencies/holding companies in the space - Given the limited bandwidth/under-resourced teams and minimal available trainings, entry level associates may not have as much opportunities to grow their industry knowledge/skillset due to being bogged down by miscellaneous tasks and ad hoc requests - While people first is a company motto and there is unlimited PTO, infamous agency life still persists here. Had multiple instances where managers logged off earlier while rest of team worked late to ensure deliverables were complete

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RPA Response
4y
Thank you so much for this feedback - this is Laura Small, from the People Team. I know you have left RPA, but I would love to gather just a bit more detail around the examples that you provided above. Would you be willing to do a quick call with me to discuss your experience a bit more? I would sincerely appreciate it, and can be reached at lsmall@rpa.com. Thanks in advance!
3.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great people to work with. Everyone is very helpful. - Great place to start your career and gain experience. You will definitely learn a lot - As long as you are on top of your work, there is a lot of flexibility. - The work is quite enjoyable

Cons

Entry level pay is way too low. There are no incentives to stay and wait around for a raise/promotion when the pay isn’t a livable wage considering RPA is a LA based company and require a college degree. When you get hired, someone from HR will tell you that although the pay is lower than industry average, there are opportunities for growth and promotions. You may even receive positive feedback. But I realized it’s not worth the wait even if I haven’t worked here for long, because there are many opportunities elsewhere that pay better. I feel like HR mentioned about the pay the way they did only because they wouldn’t want to see you leave too soon. After reading multiple reviews about RPA, it’s obvious many other entry level employees feel the same way. This is quite a shame because RPA is really a great place to work at and I don’t have any other cons.

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RPA Response
4y
Thanks for your review - this is Laura Small from the People Team. I'd be very interested in speaking with you about the concerns that you have raised here. We actually do NOT require a college degree for any of our roles and we do feel that we offer opportunities for growth and promotions. That said, I would like to address your personal areas of frustration, and would like very much to connect directly. Please reach out - thanks.
Viewing 13 - 15 of 416 Reviews

Glassdoor has 509 RPA reviews submitted anonymously by RPA employees. Read employee reviews and ratings on Glassdoor to decide if RPA is right for you.