Rain For Rent reviews about "manager"

Can be too risk adverse at times

You may work all the time, on call, a lot of overtime, no days off. Volatile work environment if you do not work at the company headquarters in California, meaning you may get laid off at any moment at other branches other than California. Extreme lack of management at all levels, they are way under qualified for their positions but they get what they can when lay offs are inevitable in the company. You are a number PERIOD, company comes in at a moments notice and can cut the entire branch, from the branch manager down the ladder. If you are not a manager you are almost treated as if you are not a part of the company. Managers get the same pay every month, and leave the office after work is completed for the day. Non managers work at all hours for many hours, as needed by the company, or you might lose a bulk of your pay the next month due to lack of work. No steady work schedule or pay.

This is a company run with an operations mentality and by operations. If you are driven, care deeply about being the best, and like to win, this is not your company. Seriously, from the top down "the customer is just going to have to wait" is the accepted way of doing business. If you are an unappreciated ops manager at another rental company you should run to RFR.

Micro-manage to the nth degree. No employee empowerment, deviate from established policies and pay the price. Panic mentality for short term revenue shortfalls, act like the company will implode when goals are not met in the short term, despite the fact that they make all kinds of profit. Their business is somewhat cyclical, but they seem from a management perspective to not understand at all local market conditions, economic factors, or competition. Budgets are bloated and in many cases have no relationship to reality. Learning curve is long, but the expectations related to results are hurried. The owners of the company (the Lake family, have owned it since inception) watch every penny like it is their last. Scrooge was a big spender compared to these guys. Corporate HQ has an "us versus them" mentality, and suck revenue from the Branches at a ridiculous rate. Metrics (goals/expectations) can actually conflict with each other, i.e. what's good for one employee's metric can be bad for another's. Branch Manager bonuses are all or nothing, you can hit 4 out of 5 goals and get nothing. Paperwork requirements are astronomical.. Little administrative help. Company is run way too lean. Credit requirements are outrageously high for customers, with little flexibility. Microsoft would have a hard time getting credit approval from this group.

The company is old and family owned, which is great in that they try to take care of employees and promote from within, the problem is there is a lot of favoritism and therefore a lot of unqualified managers in the company. Blame tends to get deflected down regardless of who's at fault. If you are an entry level employee you better have thick skin and be prepared to document your job performance to protect yourself. The expectation is that if you are salaried you WILL work well in excess of 40 hours per week and as a Sales Rep., even though there is a schedule that's supposed to rotate, expect to be on call 24 hours per day, 7 days per week. The company's internal processes are a mess. You have to receive approval from management for nearly everything you do and will be second-guessed on your schedule and how you prioritize your time on a regular basis regardless of how well you perform. Also, be prepared to spend the majority of your time filling out paperwork and waiting on their ridiculously slow networks.

Garbage equipment, outdated IT systems, a horrible quote/CRM program, mountains of reports and paperwork, inadequate training at all levels, useless HR staff and policies, and the morally bankrupt Bakersfield clan mentioned above. It's no wonder branch management turnover is 30-50% per year. The managers who hang on typically worked their way up from installer or truck driver and don't know any better. Those who come from outside RFR quickly realize how much of a train wreck it is and quit or are forced out for not drinking the koolaid. My advice to anyone considering a managerial job in any RFR branch is KEEP LOOKING. YOU CAN DO BETTER.