Real Chemistry reviews

3.2

38% would recommend to a friend

(600 total reviews)
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Shankar Narayanan

34% approve of CEO

40% positive business outlook

Real Chemistry has an employee rating of 3.2 out of 5 stars, based on 600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Real Chemistry employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

600 reviews
2.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

There is an entrepreneurial environment, and one of the most encouraging compared to places I've worked before - you are always welcomed to pursue new ideas and bring it to the table (but good luck finding time to do it). The option to work remotely - even as more companies return to the office or a hybrid model, remote working is highly welcomed.

Cons

Similar to what others have said here - the company is all bite and no bark. The mass exodus from the company has really happened over the last 6-9 months, as a result of poor resourcing choices the came with the insane growth seen in 2019-2020. They continue to hire more senior roles, leaving tedious work for mid-level mangers with little to no support. This has lead to people continuing to recycle "new ideas" but no one to executive on it. You might get a better title, but you're actually work load will be a demotion. Additionally, as they've continued to grow and hire more senior leaders, the lines get blurred between roles. There is no real "roles and responsibilities". The increase priority in billability/finances, etc. is a huge negative weight on everyone's shoulders. You could be 120% billable one month and then the following month drop to 70% and you get reprimanded. This comes with how they do scoping/client billing and constantly low-ball the actually amount of hours needed to complete complex projects. As middle management, you're expected to be 90%-95% billable while also managing your junior staff. While junior staff is also expected to be over 95% billable and gets reprimanded constantly if they want to do additional training/learning development. While they do have perks to help with coaching and mental health, it's just for show because no one actually prioritizes this. They announced "FIT" hours program, which in theory is great, but is not realistic due to the demanding work environments and teams (even managers) not respecting it. I started off great with my salary - but even though they have 2 yearly reviews and yearly bonuses, it's very lackluster. I barely received a 2% increase in salary and with inflation up ~5%, I basically took a payout. Even though my department increased revenue by more than double, we didn't see the benefit of that when it came to promotions and bonuses. Come ready to hear "our vision" presentation at least every 3-6 months, but don't expect it to really change. It's just the same vision just different language. Real Chemistry/W2O was really special when I started. And I always imagined myself there for 5+ years, but it's taken a sharp turn downhill.

1.0
Aug 14, 2023

Worse job experience

Recommend
CEO approval
Business Outlook

Pros

The salary they reel you in for is above market value.

Cons

There is absolutely no work life balance here. They will stretch you across multiple accounts where you have no time to thoughtfully do good work or understand your clients' needs yet will still expect perfection and you will be stressed to your core trying to meet these unrealistic expectations. Someone previously shared that leadership treats your salary as if they bought your entire life and that is 100% accurate. They expect you to be available 24/7. My mental health has severely declined since working here because I have zero time for my family or myself. On top of the lack of work life balance, the management team is laughable with how toxic they are and the things they have said to people. If you value your time and respect yourself, do not work here.

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Real Chemistry Response
2y
We appreciate you sharing your concerns and agree with you that achieving work/life balance is crucial. At Real Chemistry we take our employees’ health seriously and this includes elements like continual review of billability targets and flexible work hours, to ensure you are able to manage your own work/life balance. If there are concerns in individuals not respecting this divide or inappropriate comments, please feel free to reach out to your leadership and/or our HR team to escalate as we do/will take these matters seriously. - Natalie Sundquist & Robin Tolla, Co-heads of HR
1.0
Nov 10, 2022
Recommend
CEO approval
Business Outlook

Pros

nothing comes to mind here. PTO is ok. Health insurance is average. for a healthcare communication company, they can do so much better.

Cons

where to begin? This place is a circus. People in and out alll the time! restructuring every other day. The "promotions" might as well be yearly adjustments because they are pathetic. I am not going to get specific on my department but my entire department has NO idea what they are doing. HR is willing to hire anyone with a heartbeat because so many people run out of this place. This is the place where people come in to collect a paycheck and leave! There is no collaboration despite their horrible attempt to connect us all. All the connections we get are emails from HR and our CEO about what they've done over the last month? who cares!! Make real changes that your employees can really feel. Leadership is soo in the clouds that they live in a world where the company is doing well..which ... it isn't. We do not care if you travel to Spain and UK to connect with the rest of the agency...come down to EARTH where the people are really trying and see how big of hole we have in every department.

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Real Chemistry Response
3y
Thank you for your feedback. And we have changed a lot, which we believe is crucial to staying relevant and ahead in our industry. We have transformed to ensure we are best structured to collaborate and deliver for our clients. And it takes time to adapt to these new ways of working. To that end, we strive to consistently communicate the view from our leadership to share the goals and vision for RC. We disagree with your sentiments that we are indiscriminate in hiring and our people are only focused on paychecks – this is a disservice to the hard working and talented individuals who are passionate about making an impact on the patient experience. The people are what make Real Chemistry special, and a continued focus for us to attract, grow, and support good talent. --Brian Gibbons, Chief People Officer
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