Real Chemistry reviews

3.2

38% would recommend to a friend

(600 total reviews)
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Shankar Narayanan

34% approve of CEO

40% positive business outlook

Real Chemistry has an employee rating of 3.2 out of 5 stars, based on 600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Real Chemistry employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

600 reviews
1.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home (up until recently - seems as though they will be employing an official return to office push in the next month or two). Some really, really, smart people in adjacent functions. Some teams/businesses have their own eco system from a culture and function standpoint and thrive (such as 21 grams). Salary and benefits are competitive (if financial wealth over mental health is more important to you).

Cons

Zero psychological safety, you'll realize the work friends you made are really just the result of "trauma bonding". Horribly toxic culture driven by a CEO who's #1 goal is increasing profitability for an evitable sale in the next year, so expect continual layoffs, feet dragging on resources, thinning of the herd, raises that don't even keep up with inflation and the expectation that you will do more for less until the golden parachutes are deployed for the top leaders at the sale. Caring about people is just a BS talk track that is feed to leadership, (who have no credibility in this area), so 80% of the company is rolling their eyes while the other 20% drinks the kool aid trying to upward manage their career/merit/bonus by nodding in agreement. It's important to note that all the negative reviews tend to have a lot more substance than the positive reviews. How many times as a job seeker do you read the positive reviews and think "gee... that sounds like the company I want to work for!" No... you read the bad ones for the dirt. Well read closely, and notice the "thumbs up" that each bad review gets. Its a sign. The score on glassdoor is a numbers game for recruitment and they aren't shy about asking people to write positive reviews.

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Real Chemistry Response
3y
We are focused on building Real Chemistry for the long-term, to have a successful, profitable business where employees can thrive. These things are two sides of the same coin, one cannot be achieved without the other. Your experience is not what any of our leaders endorse. As a professional services business, attracting, retaining and developing engaged people who can deliver valuable and impactful services to our clients is essential. It is also essential that we operate an efficient and financially healthy business that is able to invest in our continued innovation and growth. There are several mechanisms we have for gathering feedback from our employees, including our exit survey and annual engagement survey. We take these very seriously, creating action plans to address any lower scores and holding ourselves accountable to improvement. Our belief is that a data-driven approach to engagement matters – in addition to having caring leaders who can create the right environment for our teams. --Wendy Carhart, Chief Communications, Culture, and Purpose officer
2.0
May 6, 2021

An unexpected yikes

Recommend
CEO approval
Business Outlook

Pros

Despite my lengthy negative review, I did meet some great teammates here. I was able to learn a lot about myself, what I want in a career, and how I want to be treated in a workplace. Good perks like a reimbursement plan for wellness.

Cons

For the longest time, I had the best experience working at W2O. I saw a few glassdoor reviews before I started that said the company culture was "clique-y" which at the time I was fine with because that didn't seem to be that big of a deal..."What company isn't clique-y?" I thought. It could have been that I was too naïve to notice the toxic culture when I had first started, but by the end I finally did.  If there is one word I could use to describe my experience at W2O it would be gaslighting. Because of this, I was constantly checking my own work, having others check it, and asked lots of questions because of pure fear of how my work would be reviewed. I was told to not ask questions because I need to use my resources first -but then if I did something wrong my manager would say "why didn't you just ask for help?" I stopped being allowed to ask questions.  My role became very inconsistent in work/tasks I was given and I was very confused all the time. I thrived at my role when I first started, but tasks became very vague and instructions were so unclear. I cannot stress enough how inconsistent the feedback I was getting was. I would also be blamed constantly for other people's mistakes and defending myself became an everyday occurrence. I became terrified of handing in work or assignments. Anytime I got an email or notification from my manager, my heart would race and I was terrified. I hated waking up for work in the morning. I know work is not meant to always be fun - at the end of the day it is work - But NO ONE should fear opening their laptop.  Also, if you have any form of mental health issue, do not expect to be supported or help whatsoever. They don't care.  We would have company town halls where upper management would speak about how important we all were and how we came first. We didn't come first. I'm not one to think ill of anyone but there are some people at this company with very selfish intentions. I would get so upset during these town halls when it was preached about how everyone was important and how amazing of a company it was. It was...for about  40 people. It was a vicious cycle of people leading in one toxic way down to the next person below them. No one is safe here and all employees are disposable. The people who I trusted as leaders turned about to be extremely two faced.   Does everyone at this company have ill intentions? No. Do a majority of managers, senior leaders and up have selfish intentions? Absolutely.  I am now at a new company which I love but I am now scarred from treatment that I am so insecure about work that I hand in and I have lost a lot of confidence in myself. I really didn't want to leave a review like this but I keep seeing the company boast about the amazing work they are doing and I just wanted to be very clear that it is a shield.

2.0
Sep 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work, decent pay for an agency, unlimited PTO

Cons

I had such high hopes when joining Real Chemistry. On the surface, it seemed like a great agency with upward mobility and a chance to work with great clients. Unfortunately, I found culture to be completely toxic. Read the other reviews and there is a common theme. Instead of addressing feedback directly, it often goes around you personally and to your manager or your managers manager. It's all very high school and just gives you intense levels of anxiety because you don't know who you can trust on the account teams. While there is some semblance of work/life balance, there is an unwritten expectation to be on and available well past your normal working hours. Being spread across multiple projects at such low utilization hours makes in next to impossible to do all the client work as promised. Budgeting and scoping seems to be a real issue across multiple accounts and timesheets are rejected constantly asking if you really spent 30 minutes doing a task or asking you to move time to internal/admin time because there isn't enough budget to go towards the work. There is a reason retention is so bad and so many good people are leaving after a year; the upper management doesn't want to invest the time in actually managing their direct reports and helping them grow. In my less than 1.5 years there, I was managed by three different managers after my first two quit.

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Real Chemistry Response
3y
Thank you for your feedback. Managing time, budget, and resources is integral to our business, and because balancing client work can be stressful, we have dedicated efforts to help you (and all employees) through this process. We know it’s not always easy and are working to improve. This includes regular review and adjustment of billability and/or usage rates, and partnering with Resourcing for appropriate staffing across accounts. We also underwent a large re-education for diligence in time sheets, with a period of oversight to correct previous habits and help streamline time spent on billing clients. Finally, managers across all levels are trained—including how to manage performance—to ensure feedback is delivered in a timely and direct manner. We also advocate employees to manage-up in asking for reviews, and our People team is here to support all colleagues navigate difficult conversations. --Brian Gibbons, Chief People Officer
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Glassdoor has 691 Real Chemistry reviews submitted anonymously by Real Chemistry employees. Read employee reviews and ratings on Glassdoor to decide if Real Chemistry is right for you.