RealSelf reviews

3.4

59% would recommend to a friend

(267 total reviews)

Minou Clark

59% approve of CEO

54% positive business outlook

RealSelf has an employee rating of 3.4 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RealSelf employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

267 reviews
4.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Really nice perks: vacation time, fun activities, food, cool coworkers, a sense of humor is appreciated here, transparency (to a point, but more on that later), good salary (for most positions) and benefits, dog-friendly

Cons

Over the years the company got better with flexibility/remote work, but there is still room for improvement. The main downside of this company though is that they pretend to care about the employees, and for the most part they do, but not as much as they claim. If they really cared, they wouldn't lay off/fire so many people as they've been doing over the past year or so. Not because of performance in most cases, but because they just have no use for people anymore. RealSelf touts all these values but in reality, almost everyone is disposable. I saw it happen several times. I get that the company is an at-will employer (meaning they can get rid of you at any time, for any reason) but the way they go about letting several people go has been really heartless--just like many other companies do that RealSelf claims they're so different from. Either you care, or you don't. Pick one. And then everything is so sugarcoated--either you're transparent, or you're not. Pick one. I'm not the only employee who disapproved of many of RealSelf's decisions to get rid of people. I had a lot of conversations with several coworkers, both at work and outside of work. Convos that were filled with shock and sometimes anger. So anyway, work here--you'll probably enjoy it--but remember in the back of your mind that the loyalty isn't as strong as it pretends to be.

2.0
Sep 14, 2017

Disconnection Central

Recommend
CEO approval
Business Outlook

Pros

Most of the employees are very nice and quite skilled. The product is unique and there are no direct competitors. The office has some nice amenities.

Cons

Management is pretty poor, they don't always act on their values, so even if they truly agree with you your feedback might not manifest change. It seems like a lot of this is because of disagreement between the department heads. That misalignment bleeds down into all the projects the company takes on, or fails to take on. For engineers in particular, I caution you to accept an offer until the company re-focuses again. There are a lot of cool internal ideas but none are being acted on for the time being. Recently they've been on a streak of hiring back-end developers and forcing them to work on the front end. Unless you want to just any old job and to write hacky JQuery all day every day, the job will likely feel unfulfilling. Hopefully this changes when management realizes what's required to sustain a solid engineering team.

1.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

It was once a vibrant community with high morale and an exiting place to work within the aesthetics industry.

Cons

Recent changes in leadership have completely overshadowed my (once positive) experience. Leadership and CEO Ego: While she is energetic and fun, her ego clearly takes precedence over the company’s values. She frequently name-drops and boasts, but simply put, she lacks the communication and executive presence needed to effectively lead a company. She came in and very quickly made the environment a have versus have nots. Openly plays favoritism, she is not open to feedback or ideas (although she pretends to be) and is very clearly out to make herself the hero. Unprofessional Layoffs: The recent layoffs were handled with a complete lack of professionalism. It was comical. I understand that a shift in a business strategy often results in layoffs. Business is business. But the entire process was inconsiderate and disrespectful, especially to those who had been at the company since it was founded. Worth noting that Minou didn't have the courage to do it herself or even show face to those impacted. Lack of Diversity and Inclusive Vision: One of the most concerning issues developing is the company’s lack of diversity in its new leadership and vision. All the 'consultants' who are contributing to the new direction of the company are white women (and besties with the new CEO), and the company itself is overwhelmingly made up of white women—I'd say at least 95%. RealSelf’s new vision completely disregards the diversity of its consumer base and seems to be trending towards a more ethnically homogenous target audience. This is a huge step back for a company that once prided itself on being inclusive and representative of everyone. Overall, RealSelf’s shift in leadership, although super exciting at first, quickly turned into a major disappointment. The focus is no longer on what made the company unique. It’s disheartening to see the values that once made it a great place to work and a reliable service for providers and consumers being replaced by personal egos and profit-driven motives.

Viewing 4 - 6 of 267 Reviews

Glassdoor has 277 RealSelf reviews submitted anonymously by RealSelf employees. Read employee reviews and ratings on Glassdoor to decide if RealSelf is right for you.