7y
Thank you for this thoughtful feedback. We agree with a lot of what you said, and we’re working hard to make it better. The quarterly planning and goal-setting process that we launched in January is relatively new and we’re still working out the kinks. We’re also tackling employee reviews and career development to make them more consistent and helpful for both employees and managers. As for the staffing changes, we’re sorry that the messages seemed inconsistent. We tried to make it clear that the changes were about making sure we had the right people in the right jobs, and that we would be opening several new roles to that end. As you know, RealSelf is well-funded, so while we’re being extremely disciplined about performance management and controlling costs, we’re also investing in the business. As always, the people who work at RealSelf are proud of our mission to help people make smart, confident decisions about aesthetic procedures and self-improvement, and are committed to making a difference in people’s lives. To most of us, that’s the best part of the job, but we understand that it’s not right for everyone. Thank you again for your input, and we’ll continue to strive for improvement on all fronts.
