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      Realtor.com

      Engaged Employer

      Realtor.com Customer Service (CSR) reviews

      2.2

      12% would recommend to a friend

      (101 total reviews)
      avatar

      Damian Eales

      3% approve of CEO

      11% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      2.6

      Compensation and benefits

      2.5

      Career opportunities

      2.2

      Work/Life balance

      2.0

      Senior management

      1.9

      Culture & values

      Customer Service (CSR) employees have rated Realtor.com with 2.2 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Realtor.com is rated 40% below average by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      101 reviews
      1.0
      Dec 12, 2023

      Do not unless no other choice

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money but not enough Good coworkers for the most part

      Cons

      Corrupt Discriminatory Toxic and abusive environment Next to no opportunity for advancement Forced positivity and misdirection instead of actual concern for employees

      2.0
      Nov 10, 2023

      RUN!!!

      Customer service (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Medical, dental, 401k benefits are good. They celebrate Customer Service Week with free food all week and a raffle.

      Cons

      Environment is toxic. Everyone is looking for another job, including management and don't give a hoot. CEO is a hatchet man for NewsCorp and in a 90s "do everything with nothing" mindset. Feels like one day you'll show up to work, and the doors will be chained shut. Very few people can be trusted or have a agenda. Sales lies their behinds off to sell. You have to fight to get the stuff you need to do your job. Its just not worth it.

      Viewing 19 - 21 of 101 Reviews
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      Realtor.com reviewsRealtor.com Customer Service (CSR) reviews

      Glassdoor has 1,227 Realtor.com reviews submitted anonymously by Realtor.com employees. Read employee reviews and ratings on Glassdoor to decide if Realtor.com is right for you.