ReliaQuest reviews

3.8

71% would recommend to a friend

(759 total reviews)
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Brian Murphy

78% approve of CEO

71% positive business outlook

ReliaQuest has an employee rating of 3.8 out of 5 stars, based on 759 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

759 reviews
2.0
Jun 19, 2019

Don't fall for the fluff.

Recommend
CEO approval
Business Outlook

Pros

- Work in multiple SIEM environments (Though this is apt to change soon) - Competative pay - Benefits are good - Outings

Cons

There are multiple issues this company is currently facing on the inside, but let us speak on one that is a pull for fresh-out-of-college employees. Training. The ReliaQuest website does a great job of showing that the company valuese employees intelligence and will continuously push to train and educate employees. This is just not true. The month-long training consists of a week of "culture" training, which feels like a brain-wash session. Do they really think they can change a person's entire work ethic and morallity in a week of training? They will try. Now, the most aggrevating thing is the tech training that occurs, well doesn't occur, after this culture session. The training itself is the most basic possible and boils down to moving around in the SIEM. If you expect to learn high-level search techniques and tactics, this is not going to happen. The system used for training is commonly broken and there is little understanding from the instructors what the correct answer should look like. Most of the time you are struggling to understand if what you did was correct or not. The "attacks" you are monitoring and completely bogus and no effort is made to make the scenario realistic. I believe they have a script generating random traffic and attacks that is constantly being noisier than any real attacker would. The instructors themselves will continuously ask you to "Google" to find the answers to questions, and I believe this is because most do not know the answers, especially the ones that conducted the culture training. I could speak on multiple issues, but this one aggrevates me the most, since I took this job on the good faith that I would consistantly learn new techniques for analysis. Just know if you take the job, the training system is a complete joke.

3.0
Aug 17, 2014

Boiler room

Recommend
CEO approval
Business Outlook

Pros

The positive about ReliaQuest is that you will learn sales- the hard way, with minimal upfront training. The company culture is built around throwing it's new hires to the wolves and see who survives. The company is a unique place and anyone can step right in and gain unlimited commission right out of school and learn the ins and outs of a company. Prizes, trips, and bonuses are always available. It's a start up and things are ever changing so there is always some excitement.

Cons

Don't be late or you'll be doing push-ups. Hours are 7:30 - 6:30 out of obligation rather than use. Everything is micromanaged to the extreme - your CEO may tell you to shut up and dial if you are not making 200 calls a day. Meetings with management are blunt, emotional, and heated with employees either taking it on the chin or boldly disagreeing. There is no mercy - many employees have been fired on the spot for brief performance dips, communicating with other firms, and a variety of other reasons... many of them had own company awards such as "associate of the year" prior - no loyalty. Due to the firings and employees voluntarily leaving, there may be impromptu work thrown on to more rigid employees.

1.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

- The people that you work with are some of the brightest. - Lunch on Friday. - They'll hire you straight out of college at a very competitive salary.

Cons

One of the most glaring problems is the complete lack of work-life balance. Employees are constantly pushed to their limits, expected to prioritize work over personal well-being. The incessant overhauls in departments only exacerbate this issue, causing instability in workflow and scheduling. It's impossible to find a sense of stability when everything feels like it's constantly in flux. Upper management has no trust in their employees which leads to micromanagement and a toxic work environment. Adding insult to injury are the mandatory cringe-worthy corporate events that do little to boost morale. Worse yet, some of the company's best employees are being pulled from their roles to fulfill entirely different positions they never agreed to, resulting in frustration and resentment. If you're considering a move to a different department to escape these issues, be prepared for a long and arduous process. The company's rigid bureaucracy makes it nearly impossible to navigate internal transfers smoothly. Lastly, the company's strange opposition to remote work is weird in today's world. The company seems determined to do away with remote work entirely, disregarding the preferences and needs of its employees.

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ReliaQuest Response
2y
Thank you for the feedback. We agree that we have some of the best people in the industry, and we invest significantly in ongoing training and development so we can all continue to grow and innovate. It's disappointing to hear that you felt you had a lack of work-life balance. We recognize that cybersecurity is a fast-paced industry, which is why we place such an emphasis on our mental performance resources, including our on-staff mental performance coaches, MindGym content, frequent training and reflection sessions. We would like to better understand your experience - please reach out to feedback@reliaquest.com.
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