ReliaQuest reviews

3.8

71% would recommend to a friend

(759 total reviews)
avatar

Brian Murphy

78% approve of CEO

71% positive business outlook

ReliaQuest has an employee rating of 3.8 out of 5 stars, based on 759 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

759 reviews
1.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Not a whole lot of good things to say other than some of the people you get to work with are great.

Cons

1. Early on in your employment, it feels like there was a bait and switch from what you were promised during the interview process and what the reality is. Remote work, sure. One day a week after 90 days with absolutely zero flexibility otherwise. 2. Micromanagement: RQ loves to tout how they hire only the brightest, top performers in the industry. You can't hire smart, experienced individuals and expect they respond well to micromanagement. Every single moment of your day will be taken up with either customer calls or pointless internal meetings to ensure everyone is actually working. Which means you are never left with any real time to catch up on customer needs or follow ups resulting in working at home after hours just to stay afloat. The expectation is that if you travel (which they really push even when customers don't want to you visit their offices), you work on the plane. If you land in the morning, you're expected to go into the office. 3. Management: No surprise here. No one has any real managerial experience outside of RQ. The age range of "leaders" is in the 26-30 year old bucket. They've grown up in the RQ company culture and have zero concept how toxic it is and that it's not normal. Because of this inexperience, the approach is often times intimidation and bullying to get results. You'll commonly hear that RQ is a very feedback-oriented company which really translates into management criticizing every aspect of who you are and how you do your job. If you even think of giving feedback to management, they'll fire you. I witnessed it multiple times and there is zero transparency when someone is let go, nor are there any performance plans in place to help people overcome their struggles. 4. The executive leadership team quite literally all came from the same fraternity and that is how they run the company. There are mental health coaches to keep people positive by sharing pointless anecdotes around living a better life. There was always a strong emphasis on working out and eating right..making the hard choices. The execs are completely un-inclusive and tone deaf when it comes to anything outside of the Florida bubble they've all lived in the majority of their lives. 5. Absolutely zero emphasis on DE&I initiatives. Creativity and uniqueness are not seen as positive traits at RQ. Everyone is expected to look a certain way and fit into a certain mold. Probably why they frequently recruit for this role from sororities at the Florida universities.

1.0
Apr 6, 2023

Stay away…

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work with some great people who will become friends, and you are all miserable together while working there. You’ll learn a lot quickly but will be self-paced after the initial training.

Cons

Executives only look out for themselves and that’s it…. Forced to work long, long hours and you’ll get zero recognition for the work you put in. But don’t worry, they have a staff of “mental conditioning coaches” to help! Why is that needed? Because you get worked until you burnout with negative work/life balance. The work becomes your life, sound fun? There is NO HR department to voice concerns too and even if you did it’s the CEOs way or the highway. The list goes on and on…just stay away.

1.0
May 19, 2022

Toxic Workplace - Avoid!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation was fair, benefits were great, high end swag, nice building

Cons

Where do I begin...this place is the definition of toxic. So much so, they try to make you sign an agreement to not post negative reviews upon your exit. I was sold on the culture. I expected RQ to be fun, fair, and a place where I could grow my career. The environment is fun, I'll give it that, but RQ leadership is absolutely terrible. The CEO and his protege COO are so incredibly full of themselves and create a huge part of this toxic environment. They are not open to opinions that do not align with theirs, and will put you on the chopping block if you disagree. RQ has bred a fear based culture, where sharing an opinion leaves you in fear of losing your job. Managers are not trained on how to handle situations, people get fired left and right for performance even though their managers never coached them. It's so clear that leadership doesn't care to hear feedback because HR never did a survey or anything during my time there. So many people are unhappy but afraid to say anything. Everyone just quietly complains about the incompetent management while collecting their paycheck. Leaving RQ was like getting out of an abusive relationship. After being there so long I started to think it was me, but now that I'm out of the situation I can see the issue is RQ and the brainwashed leadership. I see a lot of comments from HR offering for former employees to reach out, that's absolutely useless. Nothing ever changes. HR is more than aware of what's going on and they just pretend to care to keep up a good image.

Viewing 25 - 27 of 759 Reviews

Glassdoor has 780 ReliaQuest reviews submitted anonymously by ReliaQuest employees. Read employee reviews and ratings on Glassdoor to decide if ReliaQuest is right for you.