Relias reviews

2.6

32% would recommend to a friend

(476 total reviews)
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Kay Krafft

33% approve of CEO

26% positive business outlook

Relias has an employee rating of 2.6 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Relias employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

476 reviews
5.0
Apr 7, 2016

LOVE IT HERE!

Recommend
CEO approval
Business Outlook

Pros

Relias does a great job in finding the right people compared to many other organizations. There is a real feeling of teamwork and camaraderie, starting all the way up at the top with Jim T and flowing throughout every level of the company. We support each other in a single, unified mission to grow and improve as an organization and improve the lives of our clients. There is transparency from the executive team on the goings-on and direction of the company and a sense of accountability for making this a great place to work. Relias has a very laid-back environment with great benefits and a supportive management staff. Sales team members are also very generously compensated for performance. In return, Relias expects reps to work hard to hit their goals. Management team members often go out of their way to integrate fun and motivation into the work day. Unlimited PTO, "casual" work attire, ability to work from home, and awesome coworkers are just a few of the great benefits of working for Relias. They are really striving to make Relias into a place where people stay for the duration of their career, rather than simply a "starting place." In my opinion, they are headed in the right direction.

Cons

Health insurance can and NEEDS to be better. Having insurance to begin with is a blessing, but not with such a very high deductible. Base salary for inside sales is very low. However, the commission structure is very generous.

5.0
Mar 22, 2016
Recommend
CEO approval
Business Outlook

Pros

If you're looking to build your career in sales, especially when just starting out, this is a great opportunity. You'll work with like-minded coworkers and learn every part of the sales process. If you're successful, you'll also be greatly compensated by the commission structure. Very progressive company and a great place to learn the ins and outs of selling.

Cons

There are some growing pains associated with moving toward a more corporate structure and away from a start-up company structure. Sales opportunity can also be largely dictated by territory and vertical.

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Relias Response
10y
Thanks for writing your review; really appreciate you doing that! Especially in Sales we are looking for driven, self-motivated employees who are great problem solvers. If someone shows us this profile along with using a consultative sales approach we are very interested in hiring them. This leads us to hiring a lot of similar people in the department. The commission plan really rewards those who achieve their quota and go above it. As with most smaller companies who are quickly growing, there are some "growing pains" or adjustments that are constantly being made. We're confident that this is greatly improving year after year of being with Bertelsmann. Thanks again for your review!
1.0
Feb 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Open PTO policy, good benefits. The benefits are why I stay, you won't find these anywhere else. Pay is low, but supposedly that is going to be fixed later this year. We'll see.

Cons

This place is dramatic. Every time there's a negative post on here, it's brought up in a team meeting so management can figure out who wrote it. Well, let's start the next witch hunt! Moral is low, turnover is high and there's an obvious reason for both. Leadership continues to put the wrong people into management. Like other reviews have said, promotions and opportunities are based on popularity, not actual skill. We have managers and directors with no experience and no one mentoring them to remedy this problem. We keep putting band aids on the moral problem, like posting compliments on white boards or getting different food in the break room. People aren't upset and leaving because they couldn't get the chips they wanted at the office. People leave companies because of poor management. The people who are in management don't manage anything, they just pass down orders. Working here you're not a "valued employee," you're a worker. Do what you're told without question or new ideas and you'll go far. Dress trendy and hang out with your boss on the weekends and you'll get promoted. There is this really great leadership program, but only the popular people get into it. To apply you just answer written questions. No in person interview. Then a team of previous years participants decide who should be included this year. And don't you worry, the fact that you dress professionally but not super trendy will be held against you. With a growing company of over 300 people, I'm not sure how this could possibly be fair or unbiased without managers of applicants being involved and an in person portion. Not to worry! Just like you were told last year, there's always next year! Third time is a charm!

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Relias Response
10y
We can appreciate the time you took the write such a thorough review. Thanks for doing that. I'd like to touch on a couple points you made. You're right about the PTO policy and benefits. They are pretty exciting perks of working here. It appears the leadership program you're referring to is the HPLP or High Potential Leadership Program. You're correct in saying that written questions are answered and then reviewed. However, this is only the first step in being accepted into the program. Once the written essays are reviewed there is then a formal, in-person interview process. These interviews include the candidates for HPLP meeting with 3 of our ELT members and/or other leaders in the organization. The applicant's manager is also involved in the process in that they need to formally approve their employee for the program. This happens at the very beginning of the process even before the essays are written. We would certainly be happy to go through the process with you in more detail if you'd like. Please feel free to reach out at recruitment@reliaslearning.com or you're free to discuss directly with me as well, dstella@reliaslearning.com. Thanks again for your detailed review. David Stella.
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