6y
Hi!
We universally empower our team members and coach's to speak to the individual (or individuals) they are experiencing conflict with directly, which I know can feel a little awkward. If that's something a team member or coach isn't comfortable with, the individual who has a concern can involve any member of leadership, up to and including the CEO. And, of course, all serious concerns automatically trigger an internal investigation that may utilize neutral third parties to better understand, resolve, and address the original concern.
This intentionally in-depth system was created to ensure every member of our team has at least two avenues through which they can voice concerns. I'm assuming you didn't feel comfortable exercising any of these options, and I'm sorry for that.
I do thank you for the feedback and wish you the best of luck on your next professional adventure.
Sincerely,
People Engagement