Resident reviews

3.4

49% would recommend to a friend

(109 total reviews)

Eric Hutchinson and Ran Reske

66% approve of CEO

55% positive business outlook

Resident has an employee rating of 3.4 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resident employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

109 reviews
1.0
May 2, 2020

Shady and illegal

Recommend
CEO approval
Business Outlook

Pros

Remote, decent pay, great team who have mostly all been laid off now.

Cons

ILLEGAL. My team lead did not like me, to the point that they started faking performance reviews attributing others mistake to me. The first few times I brought it to their attention. Then I started taking screenshots instead because I saw where it was going. The day came in which I was going to get my walking papers. I went to HR with my evidence. They did fire the manager in question on the spot, but then blatantly lied to me. The HR person said well, we still have to let you go as you are a 1099 contractor and as a business decision all contractors are being let go. The thing is, other contractors remained. New contractors were brought on board after.

1.0
Mar 4, 2020

Bewildering Incompetence Across The Board

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free mattress, after three months of employment.

Cons

Utterly abysmal upper-level management with zero direction in sight. An absolutely atrocious HR department, whom even had the nerve to post "current" Glassdoor photos months after half the people pictured were downsized. Just one example of the dizzying degree of spinelessness offered on a regular basis. Resident has gone through multi-round, quarterly mass lay-offs en route to a last chance, hail mary effort for a hypothetical fire sale. They incentivize people with vaguely written annual bonuses, which are never actually paid out. A "scrappy start-up mentality" doesn't equate to regularly laying off high performers, solely to prop up their bottom line within investor decks. The company preaches "family values," yet practices the complete opposite. Project management objectives changed on a weekly, near daily basis. Resident has one successful brand (Nectar), and the rest fell completely flat on their faces.

1.0
Dec 21, 2022

Avoid at all costs. It absolutely is not worth your sanity.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's remote, that's the only pro.

Cons

Honestly, it's all talk and no walk. They want to appear as having a great culture but it is so far from the truth. I was called out and humiliated in front of my coworkers multiple times for things that I never even did that no one approached me about before hand. I still have screenshots of that and the more time I spend away from the situation the more clearly I see how awful it was. Management is very clickey, it's like working for a bunch of high schoolers. If you are in thier good graces then it's a wonderful job but if you make a mistake then you might as well just go ahead and leave because they will make your life a living hell. This was the most toxic, hostile work environment I have ever experienced and it pushed me to an edge that I never would have imagined. They will gaslight you to no end and manipulate you into oblivion. And that's not even including the lies they push you to tell customers about order delays. DO NOT accept a job from this company, you will regret it. All of the good reviews come from newer employees that haven't been there long enough to learn the truth yet. That's another thing, they ask employees to review them here but they ONLY ask those that are newer and have been doted on by management to make themselves look better.

Viewing 4 - 6 of 109 Reviews

Glassdoor has 120 Resident reviews submitted anonymously by Resident employees. Read employee reviews and ratings on Glassdoor to decide if Resident is right for you.