Does ResultsCX pay their employees well?

According to anonymously submitted Glassdoor reviews, ResultsCX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ResultsCX. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ResultsCX?

62% of ResultsCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ResultsCX 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ResultsCX?

Customer Service Representative (468) , Customer Service Representative (CSR) (159) , Results Associate (117) , Customer Service Agent (49) , Supervisor (43) , Call Center Representative (41) , Associate (33) , Licensed Insurance Agent (29) , Sales Representative (25) , Call Center Agent (23) , Trainer (23) , Sales Associate (21) , Customer Service Associate (20) , Recruiter (19) , Insurance Agent (16)

What are the pros of working at ResultsCX according to real employee reviews?

"Work from home is nice" ((in 106 reviews)); "The people are great and make the job fun and friendly." ((in 90 reviews)); "Good training and onboarding support" ((in 73 reviews)); "Good leadership good tl good" ((in 25 reviews)); "flexible hours and work balance" ((in 21 reviews))

What are the cons of working at ResultsCX according to real employee reviews?

"Low pay and and afn" ((in 98 reviews)); "The salary is low from what is offering in other companies for the same kind of job at all levels." ((in 86 reviews)); "Everything no work life balance, no real training, supervisor are rude and inattentive." ((in 47 reviews)); "No benefits" ((in 41 reviews)); "favoritism was a factor in some areas of the company" ((in 30 reviews))

What are employees saying about ResultsCX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ResultsCX layoffs and their outlook for job security at ResultsCX in 2026.

What are the top reviewed ResultsCX locations?

Winter Haven , Paris , Lakeland , Provo , Corpus Christi , Fort Lauderdale , Wichita Falls , Blue Bell , Palestine , Martinsville , Mobile , Jacksonville , Sebring , Richmond , Phoenix , Huntington , Saint Joseph , Lawrence , Atlanta , Streator , Jacksonville , Raytown , Galax , Collinsville , Stuart , Houston , Texas City , Kansas City , Orlando , Tampa

ResultsCX reviews

3.5

62% would recommend to a friend

(1,980 total reviews)

Gautam Thakkar

55% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,980 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Dec 27, 2021

Great tools, but training was horrible

(remote csr)

Recommend

CEO approval

Business Outlook

Pros

-WFH (sort of) -Some of the best CSR tools I've worked with -Pay rate going up to $14 p/h in Jan

Cons

-Training programs had LOTS of issues -Pay still on the low end for the workload -Will hire ANYBODY (multiple people in training class that had never worked on a PC before), which kills the training flow -Required to come into brick-and-mortar location if their systems go down (which counts against your attendance, regardless of how far away you live) -Required to run a virtual desktop inside of another virtual desktop on YOUR desktop. Even with Gig ethernet, the lag made most things unusable

2.0

Oct 12, 2021

stressful job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The working hours are good and they give you 2 15min breaks and 30min lunch.

Cons

When they put you through a 4 week training but the trainer calls out for a whole week, so all your told to do is sit there and watch videos for your whole shift.

2.0

Oct 9, 2021

Overworked and underpaid

Licensed health insurance agent

Recommend

CEO approval

Business Outlook

Pros

Job security. You’ll basically keep a job as long as you show up to work.

Cons

Licensed agents are expected to not only work for LESS than the average hourly rate of a licensed agent , but they are also expected to do the work of multiple agents. There is something new to learn almost every day and management doesn’t seem to be informed; resulting in confused and miseducated agents. There is a short list of “criteria” that have to be met in order to qualify for your bonus. Although the enrollments are rightfully yours. This criteria is subject to change at any time.

Viewing 64 - 66 of 1,980 Reviews

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ResultsCX reviews

Company ratings over time

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Reviews by job title

Great tools, but training was horrible

stressful job

Overworked and underpaid

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