ResultsCX reviews

3.5

62% would recommend to a friend

(1,980 total reviews)
avatar

Gautam Thakkar

55% approve of CEO

58% positive business outlook

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Easy money, some agents were better at training than the trainer.

Cons

Training on paper is not near enough to prepare you for certificate not to mention what your trained to do is not the case in call center. Higher ups could care less but claim to have open doors.

1.0
Jul 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Consistent work available. More cons- Favoritism Lack of respect from higher management Work schedule switching constantly. I had three different schedules within a 4 month period.

Cons

Inconsistent with pay. Technical difficulties. No training on specific procedures preferred by clients. Penalized regardless of notice given for absence.

2.0
Jul 5, 2016

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers, customers, some supervisors, shift I worked.

Cons

Management, pay, favoritism, no benefits or compensation, work environment, unsanitary working conditions

Viewing 73 - 75 of 1,980 Reviews

Glassdoor has 2,273 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.