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      ResultsCX

      Engaged Employer

      ResultsCX reviews

      3.5

      62% would recommend to a friend

      (1,980 total reviews)
      avatar

      Gautam Thakkar

      55% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      3.2

      Compensation and benefits

      ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Apr 19, 2016

      customer service agent

      Customer service agent for medicaid and medicare recepiants
      Recommend
      CEO approval
      Business Outlook

      Pros

      there are alot of good people there working as customer service agents, they have some good supervisors that are very good at coaching and giving feedback on your calls recongnizing the bad and good aspects of your calls

      Cons

      They are very disorganized they set rules that they only apply to the people that abide by them and there are way to many that do not. They waste alot of time in training on trivial things that do not help on the call floor

      1.0
      Jan 9, 2016

      Agent

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really the only pros are the people and insurance which is not EVEN decent , after 60 days

      Cons

      Horrible management, favoritism, don't care about employees,

      3.0
      Oct 24, 2015

      Pays the bills

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and great people

      Cons

      inconsistencies in senior management and HR is 1 person who is less than helpful

      Viewing 76 - 78 of 1,980 Reviews
      Related searches: ResultsCX jobs | ResultsCX salaries | ResultsCX benefits | ResultsCX interviews
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      Glassdoor has 2,273 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.