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      ResultsCX

      Engaged Employer

      ResultsCX reviews

      3.5

      62% would recommend to a friend

      (1,980 total reviews)
      avatar

      Gautam Thakkar

      55% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      3.2

      Compensation and benefits

      ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Sep 11, 2015

      The place is a joke.

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros other than a pay check. This is the worst place I have ever worked. Management is a joke.

      Cons

      Pay, incentives are a joke, impossible expectations, no room to advance, "upper management" doesn't know you exist, the company doesn't care if you're sick or you have sick kids. Extremely high turn over rate.

      5.0
      Aug 8, 2015

      Would work for free if money wasn't a problem

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      relative low stress environment Their goals are to keep your call volume low. Not "just right." They make money by being available. So they aren't going to force you to go home just because there is a 10 minute wait between phone calls

      Cons

      Their health insurance options are a joke. nearly 4000 dollar "co-pay" that has to be reached per month before they help, and then only helping at 50% It's hard to move up in the company, and your quality of service on the call is what your supervisor says it is. The requirements for each call is a very vague guideline that is often open to interpretation by the supervisor

      3.0
      Jul 17, 2015

      Contact Center

      Site recruiter/recruiting
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like the employees, the location, and my co-workers

      Cons

      No benefits, no incentives, low salary, building is old and in bad shape, and corporate is not concerned about middle management.

      Viewing 79 - 81 of 1,980 Reviews
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      Glassdoor has 2,273 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.