RoadRunner reviews

3.5

73% would recommend to a friend

(326 total reviews)
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Graham Rihn

76% approve of CEO

61% positive business outlook

RoadRunner has an employee rating of 3.5 out of 5 stars, based on 326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RoadRunner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

326 reviews
3.0
May 8, 2020

Great Concept, But Needs Much More Time to Grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was initially going to give a much more negative review, but looking back, it honestly wasn't quite as bad as the sum of its faults. It is a great place for new college graduates to get their feet wet (more on that later) when it comes to sales and phone work in general. The co-workers tend to be very friendly and as a result, the teams tend to share a special bond. The sales coaches are very helpful. They keep things fun with corn hole games, trivia, awards, free lunches, the famous "3:30 fist pound," and other such activities. Especially fun was RoadRunner Day, a day when the company rewards its employees with a fun night of golfing and socializing. I especially loved that the company had a strong sense of keeping work life and home life separate.

Cons

I've been around the block a few times. I was a bit older than the usual demographic which, as I said, tends to be mostly fresh college graduates. When you hire mostly green, inexperienced people, there tends to be a reason for it, and one that is less than pleasant. The reason, I discovered, is that people who are new to this industry have no idea what a good paycheck looks like. They hear "commission" and get dollar signs for eyes, yet the commission was the most abysmal I've ever seen. You had to put in lots of strenuous work to close a deal, and then you hoped and prayed it was approved, which often it wasn't. Even the folks who were making top dollar and considered to be above the rest really weren't pulling in nearly as much money as I have at past jobs. Knowing all of this was not great for motivation, at least not for me. And those fun things I mentioned in my pros? I will list them as cons as well. I now know what red flags to watch out for when it comes to a company distracting its naive employees from the fact that their compensation is not that great. I don't need hit a gong and receive applause when my deal is approved, or hit a noise-making button when I set a meeting. I don't need my ego stroked, just a fair commission check that is realistically attainable and isn't spun to me in a deceptive way during my interview. While all of these things things may seem innocuous, I have come to see them as distractors from an uncomfortable truth. Also, when you hire mostly people in their early twenties, you inevitably draw in lots of immature people. Rub someone the wrong way and the work environment can become downright toxic. Add to that the fact that the "Entitlement Committee" as I call them constantly shove one political philosophy down everyone's throats (basically socialism) any chance they get, making for a very tiresome and eye-rolling day at times. Despite all of my complaints, it is not a bad place to work, especially if you are young; but I wouldn't plan on being employed with RoadRunner for more than two years at most, unless you have your eyes set on a sales coach position or other team lead. RoadRunner will probably be a great place to work someday, but that is far down the line.

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RoadRunner Response
6y
Thank you for taking the time to leave feedback on your experience at RoadRunner. We consider all recommendations and feedback we receive. We strive to create a positive, energetic, encouraging office environment, where all employees are comfortable, motivated, and inspired to professionally grow and develop. RoadRunner strives to provide all employees with lucrative goals tied to promotions that are clearly defined throughout the hiring process. Our training and development programs are in place to help our employees succeed, but this role is not for everyone. We thank you for your time spent with RoadRunner and we wish the best in your next role. Sincerely, RoadRunner Recycling
5.0
May 2, 2020

Terrific team and AMAZING service

Recommend
CEO approval
Business Outlook

Pros

Service, Product, Support, Benefits, Compensation, Office, Management.

Cons

None that come to mind

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RoadRunner Response
6y
Thank you for taking the time to leave feedback on your experience at RoadRunner. It is only because of employees like you that we have achieved so much success. Wishing you much continued success. Sincerely, RoadRunner Recycling
4.0
Apr 27, 2020

Not a bad spot to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quality of life, company culture, well-defined promotion structure, as much facetime as you want with your boss. Leadership team is laid back, everyone is accessible. Great benefits package.

Cons

Pay is low, somewhat disorganized (to be expected for a startup atmosphere), 80 dials a day is a lot of cold calls. Parking is expensive.

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RoadRunner Response
6y
Thank you for taking the time to leave feedback on your experience at RoadRunner. It is only because of employees like you that we have achieved so much success. As of 2019, RoadRunner now offers Commuter Benefits to all employees, in an effort to offset commuting costs to downtown. Wishing you much continued success. Sincerely, RoadRunner Recycling
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Glassdoor has 329 RoadRunner reviews submitted anonymously by RoadRunner employees. Read employee reviews and ratings on Glassdoor to decide if RoadRunner is right for you.