Wow... Where do I start. This was a great job for the fist 3 or 4 months, then the honeymoon was over. First of all there was very little training. They gave you a disc, the same demo disc you give an inquiring customer, and expect you to learn everything else from there. I am a great salesman, I take pride in my ability to make the hard sale, but I had no background with language learning. If you are not able to BS your way thru things when it gets tough with a customer, you will find yourself stuck and unable to sell to a hesitant customer. The regional manager and her superior were the most condescending people I have ever met. They made decent money I'm sure, but what they did to move up in the company required nothing more than kissing a$$. They both lacked the ability to motivate you and give you incentive for working hard. Yes, your incentive could be reflected in your paycheck, but sometimes a simple word of praise would be nice. I was lucky enough to be in a high sales volume location, averaging about $20-$40 per hour for the first year and a half I was there. Then I really stopped caring and started to look into something that felt more rewarding and made me feel like I was actually more than just another product pusher... A robot could have done my job. The first area manager was a complete moron, he had a very hard time closing a deal due to how awkward his personality was. Not a single sales associate I worked with took this clown seriously or respected him. After he left he was replaced by someone that was another clown that again, no one respected or took seriously. I was always honest in that when a customer called to purchase a product but was demo'd by someone else, I gave my co-worker the sale... I wish that was the case for the rest of them. I know for a fact there were 3 employees (that was about half of the Sea-Tac team) that stole sales from me on numerous occasions. If that wasn't enough, the boredom was the true kick in the pants. You could go for an hour or two without talking to a single person. You could spend the time learning a language, but lets be honest, who is really going to sit there day after day, year after year, and use the same program over and over to cure the boredom. We had access to the internet in the beginning but that was later cut off due to lack of discretion by other employees. Luckily my manager was an idiot and forgot to lock one of the browsers. He used it just as everyone else did but would reprimand you when he would catch you. Little did he know I made sure to take screen shots of his browsing history if he went past a verbal lashing. I could go on and on about how I hated this company and it's management and structure but I think you should get the point by now.
