Rowan reviews

3.1

50% would recommend to a friend

(84 total reviews)
avatar

Louisa Serene Schneider

47% approve of CEO

45% positive business outlook

Rowan has an employee rating of 3.1 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rowan employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

84 reviews
1.0
Feb 12, 2022
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -You can earn up to 80-100$/hr after tips if you manage your clientele -Easy job

Cons

-Turnover rate is extremely high amongst management and nursing staff -Constantly double or even triple booked with the shortest lunch break legally allowed (during your coworkers lunch break you are expected to pick up their appointments as well, this means up to 5-6 clients in a hour) -Constantly changing store hours and lengthening shift. -Not nearly enough space for employees to enjoy a private lunch, or actually pierce clients comfortably when they bring multiple guests -Nurses had to push back management to get safer masking protocols. -Pay is not equitable amongst nursing staff -Training on how to pierce is ample, training on the cleaning product ingredients (that the needle piercer won’t even use) is nonexistent leaving you to have to google what those chemicals are in front of your client. Piercing products used are cheap/plastic, anyone can find them on Amazon (actually had a client mention this to me which is how I found out). -Allow aggressive customers to be insulting and don’t back up staff. “Customer (paying or not) is always right” attitude -Care more about influencers than actual staff -Expect a lot from part time/per diem employees who aren’t even provided benefits (expected to arrive at studio to pick things up “or else”) Basically they’re a start up business who cares way more about profits than it does their employees or clients really

4.0
Feb 2, 2022
Recommend
CEO approval
Business Outlook

Pros

-pay is competitive -flexible schedule -fun job

Cons

-still a new company so a lot of changes -communication can be better -no pto

3.0
Oct 29, 2021

Rowan Nurse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun job to work at

Cons

Delay in response from upper management

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Rowan Response
4y
Hi there! Thank you for dropping us a review. I’m glad to hear that you would recommend us to a friend. Please do share Rowan opportunities with your nursing network! I’m sorry to hear that you have experienced delays in response times from upper management. I’d love to learn more about this. If you’re willing to provide additional information on this, please connect with the People Ops team, because we welcome feedback and strive to do better! Thank you again for your time at Rowan and helping to create memories for our guests!
Viewing 73 - 75 of 84 Reviews

Glassdoor has 89 Rowan reviews submitted anonymously by Rowan employees. Read employee reviews and ratings on Glassdoor to decide if Rowan is right for you.