Rural Metro reviews

2.6

34% would recommend to a friend

(204 total reviews)
avatar

Mike Ragone

23% approve of CEO

25% positive business outlook

Rural Metro has an employee rating of 2.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rural Metro employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

204 reviews
1.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Not any that come to mind, it was a really negative experience as far as work environment and leadership.

Cons

Very slow company growth but steady at the time. They informed us that if we did qualify for a raise it would be no more than .5 cents per year. The work load was very heavy as well.

avatar
Rural Metro Response
2y
Thank you for taking the time to leave us a review. We are sorry to hear you were not satisfied in your role during your time with us. We will share your feedback with the team in the spirit of improvement and we wish you the best in your future endeavors.
4.0
May 5, 2024
Recommend
CEO approval
Business Outlook

Pros

You work with some of the best professionals in this field.

Cons

Compensation is below average for the area.

avatar
Rural Metro Response
2y
Thank you for sharing your feedback with us. We are glad to hear you enjoy the team you work with. We regularly review our compensation to ensure we remain competitive in the industry and will share your feedback with the team. Thank you for all you do to provide care at a moment's notice!
1.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

They give money for thanksgiving dinner… lol and let you talk to HR which tells you how much they value you but can’t help you with your problems you face. Very up lifting.

Cons

Every aspect of this company is about profit, which is detrimental to public safety and personal safety/well being. The cheapest equipment, out-dated equipment, lowest salary which results in lack of new hires and revolving door of employees. The company creates attrition, by mandating the only employees that stay because a lack of staffing. This creates moral issues and numerous other problems with family and personal life. The only priority is staying on contract with the airport they serve (CMH) and by putting any warm body they can in a seat, which they don’t and have received warnings from the airport about contract breaches. There are many more cons but I will leave it at the main point. They undercut other private companies behind the back of the employees during contract negotiations so they have no choice but to sign and take the given offer, because yes the end result is profit. The company will then give employees the run around of why they can’t pay more and promise more pay if they can find a way. Then give a 2% bonus. After being told if you(employees) can research and can show salary ranges in the immediate area we will consider matching. In depth research and number crunching was done and paramedics were $30,000 under the median average for central Ohio. $50,000 behind the high average. Yet the employees are meant to pick up the lack of staff and take mandatory overtime.

avatar
Rural Metro Response
2y
Thank you for your review. We are sorry to hear you are not satisfied in your current role and have not felt supported. The well-being of our team members and the people we support are of the utmost importance to us. Please reach out to Tuesday Roberts at Tuesday.roberts@gmr.net, so we can learn more about your concerns and partner with you to address them.
Viewing 7 - 9 of 204 Reviews

Glassdoor has 213 Rural Metro reviews submitted anonymously by Rural Metro employees. Read employee reviews and ratings on Glassdoor to decide if Rural Metro is right for you.