RxSense reviews

3.2

47% would recommend to a friend

(105 total reviews)
avatar

Rick Bates

52% approve of CEO

36% positive business outlook

RxSense has an employee rating of 3.2 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RxSense employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

105 reviews
1.0
Mar 6, 2020

All the five star reviews are fake

Recommend
CEO approval
Business Outlook

Pros

There are some amazing people that worked here and few still remain. Work can be fast paced and interesting Decent benefits

Cons

So many! Please disregard the 5 star reviews. They were all written by the same person or same group of people. The hours are insane. You end up chasing an arbitrary timeline only to have the dates change at the last minute. You will work nights and weekends without so much as a thank you from leadership. Leadership is a joke. It seems to be good on the Singlecare side but the RxAgile leadership is terrible. You will be treated like a number and no one cares. They have zero concept of how development works and skip so many crucial steps that lead to rework and bad design. If you work here be prepared for Sr Leadership to swear at you and make derogatory comments. This company is constantly doing layoffs and will let you go just because they don’t like you. The only way to survive here is to be related to someone in leadership.

1.0
Apr 11, 2019

Poor leadership and direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Individual contributors and direct managers at lower level are great to work with, team members often help each other out. Free lunch is provided and there is freedom and ability to work remote if necessary.

Cons

Appalling lack of communication from senior management to their employees and between teams that should be working and/or helping each other; office environment can often resemble school cliques. Current and former employees have been undervalued and unappreciated; it is easier to bring in outside vendors to complete the work than to work closely with those already familiar with the product who can bring in additional ideas or insight leadership may not be aware of. Stakeholders seem to only care about numbers and not actually making the product better for its users. Lack of or unrealistic planning results in unfinished projects or requiring people to be available to work on weekends, early morning or late night hours, and even during long-planned vacation time. Employee turnover has been high while company morale has been low. When people leave, management refuses to acknowledge or address staff changes directly unless they receive many questions about it. Poor handling of resources. Need less decision makers and more people who would do the actual work. It's great to have a vision and lots of ideas but not at the expense of being short-staffed and overworked.

2.0
Jul 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Interesting work and get hands on (albeit fleeting) experience with new technologies. The office had plenty of snacks when I worked there and we had a daily paid lunch. I learned a good deal about technology and the right and wrong way to do agile software developement. Paid lunch, basic benefits. "Unlimited" vacation.

Cons

Terrible neopotism culture. Most senior management just comes from friends of other management. It is clear they do not care about the future of the company, just about their fat bonus checks. Little to no diversity in management as well. About 90% white male executives all from the same industry (mostly same few companies). When I worked there, there was a huge turnover in management which dramatically shifted the culture. They urge product people to write positive reviews (check the few negative reviews. followed by a large amount of positive) while treating staff like trash. Engineers here are second rate citizens. Post-mortems are blameful and management disregards the opinions of staff. Technical decisions are made by people who rarely, if ever, touch the technical components. New technologies are thrown in randomly because its vouge and "in". One month we are working on a serverless achitecture. Next month its all about microservices in containers. The concept of "agile" is completely lost on them. Constant micromanagement, several HOUR LONG STAND-UPS (half my day was spent listening to people talk about the same thing as yesterday). A project is rarely ever completed from start to finish because of constant pivoting done by management. It is obvious that agreements are made to clients before actually evaulating the workload of staff. Then staff is overworked and is not able to meet those deadlines anyway. At one point the CTO referred to the engineering team as the "bottleneck" during an all hands meeting. Unfair compensation, had a coworker with 5 years of experience more than myself making about 60% of what I was (he has left since). Promises are often made but rarely followed through. Things like bonuses, promotions, stock options are always "being considered" but never actually handed out. During my time there, they cut plenty of engineers and replaced them with overseas contractors. I was forced to participate in weekly deployments (aka sh*tshows). I would be up until 3-4 am, be required to come into the office the next day but not actually do anything on these deployments besides watch a screenshare of engineers fumbling around trying to update applications on our stack poorly running new (cobbled together) technologies. I would try to sit down a do my work, but with the contant requests with little pushback from my manager and meetings all day, it was nearly impossible. At one point I recieved complaints that my work was suboptimal. However that seemed to just be management cracking the whip. A month later they probably saw that I was checking out, as I had random scheduled interviews from my manager, skip manager and executive in engineering telling me how "I was critical and they really appreciated my quality of work and dedication." I had several managers tell me they though my work was great and that they weren't the ones who originally thought I was a poor performer. They also asked me to talk to them before I decided to move to another company, which I was not dumb enough to fall for. There is also no HR department to speak of so good luck with any sort of work issue. Its a shame to see what a contant turnover in management can do to a company I once enjoyed working for and really believed in. Would NOT recommend working here for sure.

Viewing 4 - 6 of 105 Reviews

Glassdoor has 133 RxSense reviews submitted anonymously by RxSense employees. Read employee reviews and ratings on Glassdoor to decide if RxSense is right for you.