Samsung Electronics America reviews

Toxic culture and Extreme Politics masquerading as Meritocracy, Incompetent people promoted to VP and Director level based on relationships; if you don't speak Korean and end up here, don't consider staying more than a year or two; no real decision-making power in American HQ

Samsung internalized their FSM team in 2018. In June 2019 they laid off about 30% of the field team. Now there are talks about another lay off as well as moving the field team back to third party companies in January 2020. There is no consistency with the management here as district managers pick and choose what rules their teams abide by. We were sent a "look ahead" schedule for November and December at the end of September. The last week of October they changed up November and when asked about plans that were already made district managers were telling the FSM's that they had to cancel plans. FSM and DM positions are looking elsewhere to work. I have never worked for a company that had so many people constantly looking for new jobs at different levels. We are told we are sales managers when we do not make commission. They change our bonus requirements every quarter a month into the quarter so we cannot maximize what we make. We have no control over our lives. Samsung wants you to live 24/7 for them. We are asked to do admin work at home but not given a day or time to do so. Our leadership were all outside hires from a failing Best Buy program. Besides the upcoming layoffs I do not EVER recommend working for Samsung. I cannot wait to leave.