Seattle Children's reviews

3.8

66% would recommend to a friend

(1,325 total reviews)
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Jeff Sperring

57% approve of CEO

53% positive business outlook

Seattle Children's has an employee rating of 3.8 out of 5 stars, based on 1,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Seattle Children's employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Feb 17, 2013
Recommend
CEO approval
Business Outlook

Pros

The people that work here truly love working with and taking care of children. The employees take pride in helping these sick kids. Also, they (we) all do our best to provide that care through a team aspect. For the most part, all services do their best together to provide the best care ever. There is a reason that Seattle Children's has wonderful reputation, and that is because we all care about our patients.

Cons

The pay could be better, but management is all about the bottom dollar. Healthcare at Seattle Children's has become more of a business, rather than providing the best possible care. It has become more of quantity, rather than quality. Employees are completely undervalued. In fact, we have been told that if you don't like what the management is doing, then you can find yourself another job. No Work-life balance, unless you are in management. Management expects everyone to work extra, yet they themselves are sitting at home spending time with their families. (i.e. Mandatory call/OT) Unfortunately, management is taking advantage of the fact that those of us that work here love taking care of kids, and has the employees between a rock and a hard place.

1.0
Aug 15, 2024

Get an actual CIO

Recommend
CEO approval
Business Outlook

Pros

The mission is something that will keep you going. There is nothing more noble than using your skills to help sick children.

Cons

Oh boy, where to start with the MD turned CIO or whatever title he's calling himself. From day one of him being hired all of the FTE staff has been under threat of being outsourced in some way or another. The first to go was our service desk, took the quality there from "bad, but fixable" to so abysmal that most people only call when there are no other options. To our "CIO" it was and is a "smashing success." Next was moving our EHR hosting to a low-to-mid teir MSP, with the idea that they would be able to take care of all of the day to do. Reality is that cause a great deal of issues, from zero visibility into the day-to-day processes of managing our EHR to KNOWING PROMOTING DEFECTIVE CONFIGURATIONS TO PRODUCTION!!! ON SEVERAL OCCASIONS!!! It's OK though, yet another "smashing success." We were told straight up that there would be no layoffs. That was a lie, and our "CIO" spun it as we were told that there would be no *system wide* layoffs. The cherry on to was being told "for every $250k of IT spend I have, that is a kid who does not get their cancer treatment." Really leave a great feeling, practical being told that we are killing kids by working here. Doubly so when our CIO's total compensation last year was $1.4 MILLION. By his logic, he's killed 6 kids. Nice. Now, to top it all off, we're looking at moving to a managed services model for all of IT, parting it out to 5 different vendors. OH! And we've already decided who gets what without any bids for the various slices. Have we learned nothing? Now do we have budget bloat? Yes, we very much do because we like to buy every expensive tool or product because Gartner says "it's cool." Seriously? How do you expect to support this incoherent mess? Sticking to the IT space, I cannot, in good conscious, recommend this as a place to work. The poor leadership will leave you feeling soulless and jaded.

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Seattle Children's Response
1y
Thank you for leaving us a review and for raising your concerns as we take all feedback seriously. We strive to foster an environment where employees are heard, respected and engaged. We apologize this has not been your experience. If you would like to speak about your experience further, please submit a ticket to the People and Culture Resource Center Online Portal and someone will address your feedback.
1.0
Jan 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Amazing mission with great visions. Benefits are also good

Cons

Management is inconsistent with follow through. Focus on Lean isn’t really Lean. Vision for lean does not align with goals. Leadership constantly changing. Advancement and promotion are next to impossible

Viewing 22 - 24 of 1,325 Reviews

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