Security Service Federal Credit Union reviews

There is more bad than good. When I first started 3 or so years ago it was great super fun place to work, great environment. I got paid what I think is fairly 20 an hour for being just a teller. However once your trained on the teller line about 3 months in they throw you into many training classes and when your out of training you either sink or swim. This being said don’t expect help from management bc they just stay in their offices watching cameras or you suffer from a line out the door bc of the little staffing they like to provide. You are worked like a dog, with no praise for your hard work. Only little sessions monthly to tell you what you need to improve on rather than letting you know what you did right. You will often be left wondering if you did good or bad. However after all the trainings and hard work you do with additional skill sets you will be given a 2% raise and told to do better and you have a chance at promotion, that will never come anytime soon if at all. Which isn’t bad except you’re doing the job of someone who makes 60k a year at another company doing one of these skill sets but your doing all the jobs while getting paid 40k a year. Which is not livable. They didn’t used to be sales oriented however now they have cracked down on sales. If you don’t meet goals your informed by management maybe this isn’t the place for you or we might need to work on different skills sets, (hinting you need to find another job). IF YOUR LOOKING FOR JOB SECURITY THIS IS NOT IT!!! Then this all gets relayed to you again in your monthly evaluation. They boast about being a 13+ billion dollar company yet don’t want to pay their employees for the work they do accordingly. Time off is only if your approved and guess what YOU ARE NEVER APPROVED!! You have very little staff and there is a rule with only one person off at a time. So if you have something important you need to be off for, sorry Charlie it ain’t gonna happen your gonna have to call in sick. Which you then get docked for later on your review affecting your performance. They say the employees are cared about and are top priority however it all goes out the window once your hired. Hours are Monday through Friday 7:30-6:30PM and Saturdays 7:30-2:30PM which is not ideal for work/life balance. Management is just horrible, seriously they are a joke. No help just there floating/micro managing every little thing you do.

You will be expected to advance through trainings at a breakneck pace and almost no support. But to add insult to injury, you won't be compensated for each new skill and new training you go through. They will hire externally for higher positions, so don't get your hopes up thinking you can grow within the company. The few promotions that you may get come few and far between with a pitiful wage increase. The promotions will even be forgotten about even after management puts in the request because the company is woefully mismanaged. They live by the "you should come to work because you enjoy it, not for the money" idea and it shows. They'll celebrate the company being a billion dollar institution but can't find money to properly pay their employees. The CEO will even admit that, because of inflation, employees are making less than they were the year before. He tries to include himself in that category, but there's not a chance he feels the effects of inflation as harshly as his employees, if at all. They claim to put employees first, but that has never been demonstrated. Upper management will only criticize and focus on negatives, but will rarely dole out well deserved praise